Top 54 Legal Management Software (Jun 2024)

2024's Best 55 Legal Management Systems

Shlomi LaviShlomi Lavi / Jun 06, 2024

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1. PracticePanther Legal Case Management

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per user/month
  • Jun 05, 2024
Compare PracticePanther Legal Case Management Vs. PracticePanther Legal Case Management

The PracticePanther Legal Case Management is a law practice management software designed to help lawyers and related users in managing various activities of the firm.


2. Filevine

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2024
Compare Filevine Vs. PracticePanther Legal Case Management

Filevine is a cloud-based Legal Management software that allows its users to keep track of the source of clients leads, set out intake scripting for new lead arrivals, and assess marketing expenditure.


3. Clio

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Jun 04, 2024
Compare Clio Vs. PracticePanther Legal Case Management

Clio is a law practice and legal case management solution for businesses of all sizes. Its capabilities include time and billing management, reporting, case management, and security. The software was designed and launched by Themis Solutions Inc headquartered in British Columbia, Canada.


4. MyCase

  • Best for: SMBs
  • Price: starts at $49 per user/month
  • Jun 05, 2024
Compare MyCase Vs. PracticePanther Legal Case Management

MyCase is a legal management solution built for attorneys and small to medium law firms. Its key features include document, legal practice, and contacts management, time and expense tracking, client portal, payment scheduling, case workflow management, and invoicing and billing.


5. Tabs3

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $32 per license
  • Jun 03, 2024
Compare Tabs3 Vs. PracticePanther Legal Case Management

TabS3 is a legal management software designed to help law firms get their bills out more quickly. The software enables users to customize statements and generate insightful reports.


6. InTouch

  • Best for: Small, medium and large size businesses
  • Price: starts at $368.74 per user/month
  • Jun 02, 2024
Compare InTouch Vs. PracticePanther Legal Case Management

InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, marketing surveys and more.


7. Zola Suite

  • Best for: Small, medium and large size businesses
  • Price: starts at $79 per user/month
  • Jun 02, 2024
Compare Zola Suite Vs. PracticePanther Legal Case Management

Zola Suite is a comprehensive, cloud-based legal practice management application that provides all the tools you need to manage the business of your practice so you can focus on the law. Zola Suite puts the Power of ONE into practice with fully-integrated features managed within one intuitive interf...


8. CosmoLex

  • Best for: Small businesses and start ups
  • Price: starts at $85 per user/month
  • Jun 01, 2024
Compare CosmoLex Vs. PracticePanther Legal Case Management

CosmoLex is a legal practice management and trust accounting solution for small and medium businesses. It offers multi-billing options, accounting, task automation, cash flow management, and other services. The software was designed and launched by CosmoLex headquartered in New Jersey, U...


9. Needles Case Management

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $85 per user/month
  • Jun 05, 2024
Compare Needles Case Management Vs. PracticePanther Legal Case Management

Needles Case Management is a legal management software designed to help law firms and professionals deliver outcomes with clients cases.


10. Aderant

  • Best for: Medium and large size businesses
  • Price:
  • Jun 02, 2024
Compare Aderant Vs. PracticePanther Legal Case Management

Aderant is a legal management software designed to empower legal establishments profitability and efficiency.


Pricing Guide - Legal Management Software:

Legal Software Pricing

Most cloud-based legal software tools in the market are priced on a per lawyer per month basis, and their prices fall between the ranges of $20 to $50 and $50 to $80 per user monthly. For example, App4Legal pricing starts from $19 per user month, with an option for Standard and Premium plans, which cost $29 and $39 respectively per month. Amberlo pricing for each of their 3 plans is $25, $35, and $55. Also, some products are priced per case per month. For example, CasePacer costs $5 per case monthly.

In addition, most legal software have different price points based on the size of a law firm or an agency; hence, price points may differ.

  • Small Business: Solo lawyers, attorneys, or legal clinics can expect to pay within the range of $35 to $60 per user monthly. For example, CasePeer cost price starts from $55 per user monthly, MerusCase from $49 per user monthly, and Amicus Attorney pricing goes for $49 per user monthly.
  • Medium Businesses: Law agencies with two or more legal practitioners can expect to pay within the range of $60 to $100 per user monthly for legal software. For instance, CoCounselor pricing starts from $80 per user monthly, CloudLex costs $65 per user monthly, and SmartAdvocate pricing from around $90 per user a month.
  • Large Businesses: law firms with a large workforce can expect prices that fall between $60 to $100 per month for legal software. However, prices are based on the number of active users; hence, firms with a large workforce can expect discounts.

Furthermore, Legal software best of breeds and their respective price ranges are as follows:

  • Legal Case Management Software Most Legal case management software have prices that fall between $15 and $59 upwards. Also, most products are priced on a per-user, per-month basis. For example, ServeManager pricing starts from $39 per user monthly, LawCus pricing from around $34 per user monthly, and Perfect Practice from around $45 per user per month.
  • Family Law Software Law agencies can expect to pay prices that fall between the ranges of $15 to $60 and $60 to $150 for family Law Software. Also, most products are priced per user and on a monthly basis. For example, Dibcase pricing starts from $39 per user monthly, LawGro costs $34 per user monthly, and Osprey Approach from $130 per user monthly.
  • Legal Calendaring & Docketing Software The price points for most calendaring & docketing software fall within $30 and $80. For example, Law Toolbox costs $36 per user monthly, DocketTrac pricing goes for $75 per user monthly, and DSWings costs around $65 per user a month.
  • Legal Billing Software Most legal billing software have perpetual licenses that can be bought with a one-time fee and this ranges from $90 to $500. However, there are others with monthly price tags that cost between $15 to $70. For example, HyperLogs pricing starts from $19 per user monthly, while TimeNet Law costs a one-time fee of $249. Also, RTG Bills have a one-time fee of $96.
  • Legal Document Management Software Most Legal Document Management software pricing lies between $30 to $80 per user, per month. However, a few with more robust features can cost as high as $1,000 per month. For example, PDFelemet pricing starts from $70 per month, and Bigle Legal costs $49 per month. Meanwhile, Closing Folders costs $1,000 per month.
  • Law Practice Management Software The prices for law practice management software can be broken into three tiers, from $8 to $39, $39 to $65, and above $65 on a monthly basis. For example, ROSS pricing starts from $70 per user monthly, Continux pricing goes for $60 per user a month, and EveryClient Legal pricing from $25 per user monthly.
  • Trust Accounting Software This software has price points that sit below or above $150 per-user per-month. For instance, TrustBooks cost price starts from $25 per user monthly, Trust Accountant pricing begins at $100 per month, and Brief Accounting costs around $25 per user monthly.

11. Mitratech Software

  • Best for: Small, medium and large size businesses
  • Price: starts at $1 per license
  • Jun 04, 2024
Compare Mitratech Software Vs. PracticePanther Legal Case Management

Mitratech is a legal and compliance software built to empower business performance. The software mitigates risks, accelerates organizations, solve legal problems, and protects valuable assets.


12. App4Legal

  • Best for: Small, medium and large size businesses
  • Price: starts at $10 per user/month
  • Jun 02, 2024
Compare App4Legal Vs. PracticePanther Legal Case Management

App4Legal is a legal management software designed to help law firms or legal practitioners to manage their cases, track trademarks, patents, and copyright.


13. CloudLex

  • Best for: Small, medium and large size businesses
  • Price: starts at $75 per user/month
  • Jun 01, 2024
Compare CloudLex Vs. PracticePanther Legal Case Management

CloudLex is a cloud-based Legal Management software that enables personal injury practitioners to centrally manage their practice and share information with clients and colleagues through email correspondence and discussion boards.


14. ActionStep

  • Best for: SMBs
  • Price: starts at $89 per user/month
  • Jun 03, 2024
Compare ActionStep Vs. PracticePanther Legal Case Management

ActionStep is a web based practice management solution for small and medium businesses. It offers automation of business processes and management of projects and clients from anywhere. The software was designed and launched by Actionstep Software Company headquartered in Auckland, New Ze...


15. dealcloser

  • Best for: Small, medium and large size businesses
  • Price: starts at $69 per month
  • Jun 02, 2024
Compare dealcloser Vs. PracticePanther Legal Case Management

Dealcloser is a legal management software for law firms to organize and track deals, securely store documents, manage signatures digitally, and reduce overhead costs.


16. LeanLaw Software

  • Best for: SMBs
  • Price: starts at $40 per user/month
  • Jun 05, 2024
Compare LeanLaw Software Vs. PracticePanther Legal Case Management

LeanLaw is a legal management software with a ton of automated tools to help legal teams present their value and professionalism to clients.


17. Law Ruler Legal Practice Management

  • Best for: Small businesses and start ups
  • Price: starts at $169 per month
  • Jun 05, 2024
Compare Law Ruler Legal Practice Management Vs. PracticePanther Legal Case Management

Law Ruler is a legal management software designed to help law firms make business decisions with data backings.


18. Rocket Matter

  • Best for: SMBs
  • Price: starts at $39 per user/month
  • Jun 04, 2024
Compare Rocket Matter Vs. PracticePanther Legal Case Management

Rocket Matter is a web based law practice management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, expense tracking, trust accounting, and others. The software was designed and launched by Rocket Matter LLC headquartered in Florida, United States.


19. BQE Core Legal - Time, Billing, and Accounting

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $7.95 per user/month
  • Jun 03, 2024
Compare BQE Core Legal - Time, Billing, and Accounting Vs. PracticePanther Legal Case Management

BQE Core Legal is a legal management software designed to help legal practitioners modernize their firm and capture billable hours with ease.


20. BaseNet

  • Best for: Small business, Medium business, Large business, Private use
  • Price: starts at $53.87 per user/month
  • Jun 06, 2024
Compare BaseNet Vs. PracticePanther Legal Case Management

As an online system, BaseNet focuses on the endless digitization possibilities: from digital signing to payment via iDeal and from online files to registered mail. With one system, always and everywhere, we help lawyers to work even more efficiently and faster. But personal attention is also importa...


21. CSI Lawyer

  • Best for: Medium and large size businesses
  • Price:
  • Jun 04, 2024
Compare CSI Lawyer Vs. PracticePanther Legal Case Management

The comprehensive and robust solution manages all the key operations related to the legal matter process. It is designed for law firms of all sizes to professionally manage and invoice their matters. It handles even the largest matters having complex pricing and invoicing requirements, but is also t...


22. BlueStylus

  • Best for: Small business, Medium business, Private use
  • Price: starts at $10 per month
  • Jun 01, 2024
Compare BlueStylus Vs. PracticePanther Legal Case Management

There are plenty of office management and time and billing software options to choose from. However, we believe BlueStylus is the best choice for your solo, small, medium or boutique firm. Whether you are just starting out or a seasoned professional, our affordable, cloud-based tool has just the rig...


23. DivorceHelp123

  • Best for: Small, medium and large size businesses
  • Price: starts at $35 per month
  • Jun 04, 2024
Compare DivorceHelp123 Vs. PracticePanther Legal Case Management

Securely generate docs with Family Law Software without the hassle, duplicate work, and errors of traditional options.


24. Case Manager Pro

  • Best for: Small business, Medium business, Large business, Private use
  • Price: starts at $69 per month
  • Jun 06, 2024
Compare Case Manager Pro Vs. PracticePanther Legal Case Management

CaseManagerPro legal case management software brings every element of your cases and matters into a centralized, well-organized system that is adapted to match your specific practice needs. Every person and company, document and note, deadline and issue can be captured, managed, reported, linked and...


25. eBrief Ready

  • Best for: Small, medium and large size businesses
  • Price: starts at $30 per user/month
  • Jun 01, 2024
Compare eBrief Ready Vs. PracticePanther Legal Case Management

Ready is a cloud-based platform that provides a comprehensive solution for creating, managing, and sharing legal briefs. It is designed for legal professionals who want to streamline their workflow and increase their productivity.


26. CaseManager

  • Best for: Private use, Small Practice
  • Price: starts at $10 per license
  • Jun 04, 2024
Compare CaseManager Vs. PracticePanther Legal Case Management

Whether you are a psychologist, psychiatrist, chiropractor, masseuse, physical therapist, home-care nurse, speech therapist, or any other kind of therapist, CaseManager can give you more organization for little cost.


27. eCasework

  • Best for: Small, medium and large size businesses
  • Price: starts at $7.92 per month
  • Jun 01, 2024
Compare eCasework Vs. PracticePanther Legal Case Management

eCasework is a web-based case management tool that was developed by Porism for local government councils and councilors. It is an all-in-one solution for elected representatives, including councilors, MLAs, AMs, MPs, MSPs, and unions. The software is designed to help users manage their caseloads mor...


28. Casengine App

  • Best for: Private use, Small Practice, Medium Practice
  • Price: starts at $39 per user/month
  • Jun 01, 2024
Compare Casengine App Vs. PracticePanther Legal Case Management

Our workflow automation software for law firm unifies your legal tasks, data and case files allowing your law-firm teams to spend more time on the legal work and less time on the mundane process.


29. eCourt

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2024
Compare eCourt Vs. PracticePanther Legal Case Management

In the dynamic world of court case management, navigating the complex maze of laws, procedures, and diverse case types can be a formidable task. That is where eCourt comes in. Built on the robust eSeries Framework, eCourt is a configured Case Management System (CMS) that brings order to the court, m...


30. CaseWizard

  • Best for: Small, medium and large size businesses
  • Price: starts at $40 per user/month
  • Jun 03, 2024
Compare CaseWizard Vs. PracticePanther Legal Case Management

With CaseWizard you can manage documents you have created, received, or scanned. Then quickly sort, filter, and categorize documents based on case specific criteria. You can also create new documents based on templates.


31. eLuminate

  • Best for: Small, medium and large size businesses
  • Price: starts at $2 per month
  • Jun 04, 2024
Compare eLuminate Vs. PracticePanther Legal Case Management

eLuminate is a legal case and lead management software that is perfect for attorneys looking to streamline the process of signing clients and winning cases. It was established in 2009 in the United States and has hundreds of active users across the country. eLuminate is entirely web-based, so you do...


32. CICERO LawPack

  • Best for: Small, medium and large size businesses
  • Price: starts at $39 per user/month
  • Jun 03, 2024
Compare CICERO LawPack Vs. PracticePanther Legal Case Management

We have developed CICERO LawPack (v10) ourselves, based on years of experience and feedback from clients. The software is web-based and allows you to work on different devices, wherever you are and whenever you want. The package has a very logical structure and consists of a number of interconnected...


33. EvictionAssistant

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2024
Compare EvictionAssistant Vs. PracticePanther Legal Case Management

EvictionAssistant is a cloud-based comprehensive case management system for bulk filers, established in 2011 by Legal Technologies LLC, located in Baltimore, Maryland. It is designed to help landlords and law firms manage their eviction cases online, making the process of filing an eviction lawsuit ...


34. CompleteLAW

  • Best for: Small, medium and large size businesses
  • Price: starts at $49 per feature/month
  • Jun 01, 2024
Compare CompleteLAW Vs. PracticePanther Legal Case Management

CompleteDATA is the last and only legal software vendor you will ever need. Our product, when integrated with word processing and e-mail, provides a COMPLETE solution to manage your firm and your clients. Our development team works constantly to ensure that our solution is stable, robust, and full o...


35. Expert iQ

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2024
Compare Expert iQ Vs. PracticePanther Legal Case Management

Expert iQ is a legal technology platform that has been designed to help attorneys save time and stay organized while connecting with experts. It is the legal technology platform of choice for the most successful law firms in the country.


36. CSM-LAW

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $2,500 per license
  • Jun 01, 2024
Compare CSM-LAW Vs. PracticePanther Legal Case Management

At AdvanTec we solve this dilemma by providing the best of both worlds. We build our solutions with Commercial off-the-Shelf (COTS) products customized where the strategic benefits warrant. Our years of efforts have resulted in a vast library of customized modules that enable us to deliver these “ta...


37. FiLOS Practice Management System

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 04, 2024
Compare FiLOS Practice Management System Vs. PracticePanther Legal Case Management

FiLOS Practice Management System is a comprehensive software solution designed to help law firms manage their practice more efficiently. It was launched in 2011 and has since become a popular choice among legal professionals. FiLOS is suitable for law firms of all sizes, from small boutique firms to...


38. Dibcase Legal Case Management

  • Best for: Small business, Medium business, Private use
  • Price: starts at $20 per user/month
  • Jun 05, 2024
Compare Dibcase Legal Case Management Vs. PracticePanther Legal Case Management

Create folders, navigate, and open Dropbox and GDrive files from Dibcase Exchange files and messages securely through the Dropbox desktop or mobile app with clients.


39. Fulcrum Snap

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2024
Compare Fulcrum Snap Vs. PracticePanther Legal Case Management

Fulcrum Snap is a digital business platform developed by Fulcrum Global Technologies Inc. that simplifies and standardizes business operations for legal and professional services firms. It is designed to provide in-depth insight and control over budgets in a smart, real-time, consolidated system.


40. DSWings

  • Best for: Small, medium and large size businesses
  • Price: starts at $65 per user/year
  • Jun 05, 2024
Compare DSWings Vs. PracticePanther Legal Case Management

Wings Legal Disability Case Management software in the Cloud is a nationally recognized secure Cloud-based software that is a platform for law firms of all sizes to store, manage and protect their clients disability case files and offers unparalleled automation for the practice of law, especially in...


41. Hoowla

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 05, 2024
Compare Hoowla Vs. PracticePanther Legal Case Management

Hoowla is a cloud-based legal case management software designed to streamline and automate legal processes for conveyancers, property solicitors, and other legal professionals in the United Kingdom. The platform offers a range of tools and features that make it easier for legal professionals to mana...


42. EveryClient (Legal)

  • Best for: Start up, Small business
  • Price: starts at $30 per user/month
  • Jun 02, 2024
Compare EveryClient (Legal) Vs. PracticePanther Legal Case Management

Quality and reliable software that securely stores your data in the widely trusted Microsoft SQL Server database. Easy to use - EveryClient (Legal) Software has all the functionality that you would expect to find in a top-end system, yet ease of use is the primary design objective.


43. Hyperlex

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 02, 2024
Compare Hyperlex Vs. PracticePanther Legal Case Management

Hyperlex by DiliTrust is a French legal technology company that was founded in 2017 and acquired by DiliTrust in 2022. It is a unified suite of 5 modules that digitizes and automates all your company’s legal activities and helps you gain productivity. The suite is designed to offer secure and innova...


44. GoMatters

  • Best for: Start up, Small business, Medium business, Large business
  • Price: starts at $30 per month
  • Jun 04, 2024
Compare GoMatters Vs. PracticePanther Legal Case Management

Move your law practice to the cloud in minutes with practice management tools that scale with your firm. Track your firm Matters, Contacts, Calendars, Tasks, Notes and Documents in one app and access your data from any desktop or mobile device.


45. iJustice

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 03, 2024
Compare iJustice Vs. PracticePanther Legal Case Management

iJustice by Integrated Software Specialists is a comprehensive digital platform that provides case management services for judicial cases. It is designed to help people manage their legal cases in a more efficient and effective way. The platform is intended for anyone who needs to manage a legal cas...


46. GOOD LAW SOFTWARE

  • Best for: Small, medium and large size businesses
  • Price: starts at $12.53 per user/month
  • Jun 03, 2024
Compare GOOD LAW SOFTWARE Vs. PracticePanther Legal Case Management

GLS is an all-in-one legal practice management system that provides law firms from the small one-man start up to the seasoned-thirty-years-going firm with all the features necessary to efficiently run a law firm and equipping them with tools they did not even know they wanted.


47. Infino Legal

  • Best for: Small, medium and large size businesses
  • Price: starts at $31.97 per user/month
  • Jun 01, 2024
Compare Infino Legal Vs. PracticePanther Legal Case Management

Infino Legal is a comprehensive system for law firms that provides support when conducting various types of proceedings. It is a technology platform that helps lawyers focus on business collaboration, while manual activities, calculations, and documentation are done automatically. Infino Legal is de...


48. Insight Legal

  • Best for: Small, medium and large size businesses
  • Price: starts at $31 per month
  • Jun 01, 2024
Compare Insight Legal Vs. PracticePanther Legal Case Management

Insight Legal is a Cloud Based Legal Accounts, Practice Management and Case Management software solution. Our legal software saves firms time and increases their efficiency.


49. Isokon Probate

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 04, 2024
Compare Isokon Probate Vs. PracticePanther Legal Case Management

Isokon Probate is a legal firm that specializes in probate law. Probate law is the legal process of administering a deceased person estate. Isokon Probate is for anyone who needs help with the legal process of administering a deceased person’s estate.


50. Isolex

  • Best for: Small business, Medium business, Large business, Private use
  • Price: starts at $1.99 per 3 users/month
  • Jun 04, 2024
Compare Isolex Vs. PracticePanther Legal Case Management

Some information is confidential, and it will certainly remain the same. But some data that lawyers work with is of interest and great help to every client of a lawyer. isolex share proposes some data, which, at the choice of the lawyer, can be distributed to the clients: certain documents, over...


51. Iurem

  • Best for: Small, medium and large size businesses
  • Price: starts at $20 per month
  • Jun 05, 2024
Compare Iurem Vs. PracticePanther Legal Case Management

Iurem is a versatile legal software that provides a comprehensive solution for managing legal cases and matters. It is designed to streamline processes, increase productivity, and empower results for lawyers and law firms. Iurem is a cloud-based software that can be accessed from anywhere, making it...


52. Jubilee

  • Best for: Small, medium and large size businesses
  • Price: starts at $50 per month
  • Jun 05, 2024
Compare Jubilee Vs. PracticePanther Legal Case Management

Jubilee is the online bankruptcy petition preparation software from LegalPRO Systems. Jubilee walks you through the bankruptcy filing process, generating PDF files of official bankruptcy schedules and filing them electronically with the ECF Wizard.


53. JusticeAlign Case Management

  • Best for: Small, medium and large size businesses
  • Price:
  • Jun 06, 2024
Compare JusticeAlign Case Management Vs. PracticePanther Legal Case Management

JusticeAlign Case Management is a software solution that provides case management services for social services, attorneys, courts, governments, nonprofit and public safety organizations, and more. JusticeAlign Case Management is designed to streamline the justice process by creating a centralized sy...


54. Jusnote

  • Best for: Small, medium and large size businesses
  • Price: starts at $6 per user/month
  • Jun 04, 2024
Compare Jusnote Vs. PracticePanther Legal Case Management

Jusnote allows lawyers to keep cases on track with centralized storage, tasks management, calendaring, invoicing, streamlined processes, and various in-depth reports. The system keeps your team in sync from anywhere.



A Buyer's Guide to Business Software Solutions

How to Evaluate and Buy Business Software
 
If you’re somehow puzzled if this article is only for a specific size of business, no, it’s not. This is for you SMEs, MNEs and start-ups software buyers. Also, we’re not talking about a specific software solution here. Whether the software solution that you’re planning to buy is for Accounting, Business Intelligence, ERP, CRM, Help Desk, Maintenance Management or other types of application, one thing is for sure; with the help of this article, you will be able to know the right process in evaluating and buying a business software solution.
 
We’ve been into the software business for years and we’re seeing a lot of nitty-gritty things that often bring confusions and hesitations to many companies looking for better software solutions. Some companies can’t afford to let go their legacy systems while a few is encountering technological snags once the new system is in place. While this is the underlying truth behind software acquisition and implementation, what’s exciting about buying a business software solution is that there is a clear and obvious proof that thousands of companies and corporations today are happy with the benefits this technology is bringing into their respective businesses.  There is a significant increase in their revenue and the growth is on-going. And it’s easy to say; many from the Fortune 500 companies are making a lot of money because of their smartly-acquired business software.
 
So, let’s get straight to the point. What should you do in order to acquire that business software that could make your organization achieve its goals? The answer to this is pretty straightforward: evaluate and buy that right business software. Yes, that’s what you need to do and here’s the best manual from ITQlick.com that could certainly help you in doing that strategically.
 
Consider the Needs of Your Organization
Let’s assume that at this point, the entire management team agreed that you are ready to invest on a certain software application. The budget has been compromised and the key persons who will be involved in the acquisition process were already identified. Therefore, it’s time to approach things the project management way.
 
Define the Project
Every business software solution is categorized base on application type, features, deployment model, market size and pricing model. Remember that our objective here is to evaluate and buy a business software product that will fit into the size and present needs of your business. So what the project management team should try to deal with first is to define the real requirements of your business exactly base on the categories set by the software industry. Moreover, by doing this activity, you are already narrowing down your search for the right solution. Now, consider bringing this list of FAQs to the project management and aim to come up with clear-cut answers.
 
  1. What type of software is needed? Is it Integrated-Suite, Best-of-Breed or Industry-Specific? Ask your CEO’s main agenda and find the perfect match from these available options.
  2. What are the core and secondary features? Are you looking for basic, advanced or hi-end features? List down the specific features per category and allow the department managers and supervisors to give their insights on this list.
  3. How are you going to deploy the system? Would it be on-premise, cloud-based, hosted, or mobile-based? Weigh these options with the help of your CIO.
  4. Are you going for Tier 1, Tier 2 or Tier 3 vendors? Their offered solutions are base on the size of their target market - SMEs, MNEs or start-ups. Seek your CFO’s advice as it is important to match your financial capacity against the cost of the solution that the providers have for you.
  5. Are you willing to pay for the perpetuity software license or a subscription-based solution is way better? How many users are there and what would be their roles in using the system? Solicit feedbacks from future end users for they know better what challenges and risks might possibly come along their way when they’re using the system.
 
Finalize the BOM or List of Requirements
After providing definite answers on the above questions, we can say that the project has already been defined. Your procurement team is now ready to do their role in the acquisition process of this solution. However, in order for them to execute their job properly, they must have the complete list of requirements - features, specifications, hardware, and the software product. In other words, the Bill-of-Materials (BOM) that is final, complete and well-prepared must be handed over to the procurement director. Needless to say, it is very important that everybody is following the company purchasing and procurement protocols at all times.  
 
Request for Proposal (RFP)
The RFP process will bring everything into formality. Since you’re more likely in a line of business that doesn’t regularly buy software products, it is of critical importance that your RFP is well-structured before you send it to your prospect solution providers.
 
Draft the RFP
An RFP that contains all the relevant information as discussed during the project management meetings will enable the providers to return back to you their proposal that is complete and substantial. Therefore, your RFP should basically contain the following:
 
Brief Introduction
  • Company Name
  • Mission and Goals
  • Purpose of the RFP (or the need for software solution)
Business Background
  • Organizational Structure
  • Current Situation (IT infrastructure, system currently in-use, system issues and desired solutions, etc.)
  • Major Objectives of the Software Purchase
Request for Specific Requirements
  • Solution Functionality
  • System Specifications
  • Vendor Company Information
  • Price Model, Service Plans, Package Options
Other Important Inquiries (if necessary)
 
Send the RFP
Well-structured RFP will bring a lot of advantages especially when the proposals from various providers are received and then subjected for review and analysis. Send your RFP to at least three to five providers (or prospects which you have already shortlisted during the project definition phase). Depending on the complexity of the solution, most vendors will send their proposal in a matter of time, which could be around 4 to 6 weeks for Integrated-Suite solution.
 
Why still send RFP?
Is there really a need for RFP if your preferred solution (like cloud-based) and the service plans or packages are already displayed on the vendor’s website? Well, yes, you still need to undergo the RFP process. For most sales people, they certainly know that those figures appearing in the vendor’s website are usually the “list price” and not the “actual price”. More importantly, the vendor’s proposal (response to RFP) will serve as your main basis for the negotiation. Therefore, sending an RFP is a strict requirement.
 
Follow up questions relevant to RFP
More often than not, questions and concerns will be raised by the vendors to whom you send the RFP. You have to entertain them with utmost professionalism. Solution providers who are seeking further clarifications relevant to the RFP are consisting of professional software experts who wants to help your organization as much as they can. Entertain them but at the same time, always be cautious when providing additional information which you know is confidential or proprietary.
 
Evaluate the Proposals
Always refer to your finalized BOM when tabulating the contents of each proposal. Part of this process is to check the features that are available from this certain vendor and to cross out those that are not. While using spreadsheet aids the tabulation process, laying down the document proposals on the table and allowing your project management team to review them one by one should always be conducted. Evaluating the proposals in full force can help strengthen your decision-making process. Have another round of brain-storming session and come with the name of your preferred solution provider.
 
When selecting the final vendor, always promote the best interest of your organization. Consider answering these questions with full sincerity.
 
  1. Which vendor can provide the long-term benefits to your organization?
  2. Which vendor can provide the best and honest service from acquisition to full implementation?
  3. Which vendor is willing to devote most of its time in better serving its client?
 
Contact this solution provider and in your own strategic approach, try to get the answers to those three important questions above. In most cases, vendor who really wants to prove its craft will offer product demos on a higher level. Others will even invite you to check their already deployed and working systems. Feel free to connect with this type of vendor. Conduct simulation and testing, be it a cloud-based or on-premise solution. Examine all aspects and angles especially those that your project management team want to really know in-depth. For as long as it could help you arrive at a better decision, consider doing all the options available – for the interest of the organization.
 
Enter the Negotiation Process
Most solutions providers can be flexible in terms of pricing. Although the final say is oftentimes on the mouth of the sales person from the vendor’s side, a good negotiation process can always deliver a win-win situation to both parties involve. While negotiation sometimes cannot be settled in one sitting session, always be honest with your intentions whenever negotiating with your provider. If it’s about your budget, justify it with clarity. If it’s about their service plans, tell them what’s lacking or missing on their solution. At the end of the day, the most important event that should happen is that both of you are shaking hands because of a well done negotiation process.
 
Seal the Contract
So what are you going to do on a contract that involves a significant amount of investment? There are three project management approaches for this.
 
  1. Pass the ball to you legal team. They know what to do and more or less they will tell you if there is something wrong with the contract. Give them enough time to review before they affix their signature and then finally seal the contract.
  2. Hire a consultant base on the technical aspect that you want to clarify in the contract. If it’s the Scope of Work (SOW), a software implementation expert is the right person. If it is related to complex legal terms and conditions, a lawyer can help. If it has something to do with money, invite an accountant to conduct a thorough review and computation if necessary.
  3. Always consider consulting your project management team. Remember that the CIO, CFO and CEO are all team members. They will be the signatories and they know what’s best for the interest of the company when signing a contract agreement.
 
From evaluation to buying stage, it is important that the project manager must take full responsibility of monitoring all the works identified and distributed among team members. This is why delegating the right project manager is also an important consideration when buying a business software solution. And again, ITQlick.com wants to emphasize that whatever the size of your company is, using the project management approach will always lead you into a better outcome – that is getting what you paid for the right business software solution. 

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.