Compare Call Box and RegEd - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or RegEd?

Call Box is more expensive to implement (TCO) than RegEd, and RegEd is rated higher (88/100) than Call Box (77/100). RegEd offers users more features (3) than Call Box (0). There is a clear winner in this case and it is RegEd!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Arkovi

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Arkovi : Launched in 2009, Arkovi is the premier financial services solution for social media archiving, compliance and monitoring. We offer a full range of services that empower you to leverage the power of social media in your business. In October 2012, Arkovi was acquired by RegEd, a market leader with innovative, best-in-class compliance, and risk ma...

Who is more expensive? Call Box or Arkovi?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Arkovi.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Arkovi price starts at $39 per user/month , When comparing Arkovi to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Call Box is more expensive than Arkovi.

Which software includes more/better features?

We've compared Call Box Vs. RegEd based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Arkovi: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, and Arkovi's target customer size include: Start up, Small business, Medium business, Large business.