Compare Call Box and Tailwind - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call Box or Tailwind?

Call Box is more expensive to implement (TCO) than Tailwind, and Tailwind is rated higher (86/100) than Call Box (77/100). Tailwind offers users more features (6) than Call Box (0). There is a clear winner in this case and it is Tailwind!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Call Box Vs. Tailwind

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Tailwind: Tailwind is the leading Visual Marketing platform for Pinterest and Instagram. We are trusted by over 50,000 leading brands and 300 advertising and communications agencies in over 100 countries. Our platform covers the full marketing cycle from ideation to optimization: CONTENT: Aggregate, discover and manage your visual content in one place...

Who is more expensive? Call Box or Tailwind?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Box and Tailwind.

Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Box is rated 6, which is similar to the average cost of Call Center software. Tailwind price starts at $9.99 per month , When comparing Tailwind to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Call Box is more expensive than Tailwind.

Which software includes more/better features?

We've compared Call Box Vs. Tailwind based on some of the most important and required Call Center features.

Call Box: We are still working to collect the list of features for Call Box.

Tailwind: Freight, Billing & Invoicing, Barcoding, Scheduling, Carrier Performance Reporting.

Target customer size

Call Box's typical customers include: Start up, Small business, Medium business, Large business, and Tailwind's target customer size include: SMBs.