Compare CallDesk and Veradigm - Feb 2023

Shlomi LaviShlomi Lavi / Feb 17, 2023

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Bottom Line: Which is Better - CallDesk or Veradigm?

CallDesk is more expensive to implement (TCO) than Veradigm, and Veradigm is rated higher (95/100) than CallDesk (62/100). Veradigm offers users more features (7) than CallDesk (0). There is a clear winner in this case and it is Veradigm!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lakshya Solutions Vs. Allscripts

Lakshya Solutions: Lakshya Solutions is into providing software solutions and services since 2006. Lakshya was born on 21st September, 2003 as an IT education and training organization with a couple of students and a revolutionary training syllabus and delivery content. We are now growing to be one of the leading offshore IT solution providers. We have a beautiful of...

Allscripts : Physicians' offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.

Who is more expensive? CallDesk or Allscripts EHR?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallDesk and Allscripts EHR.

CallDesk price starts at $350 per license , On a scale between 1 to 10 CallDesk is rated 6, which is similar to the average cost of Call Center software. Allscripts EHR price starts at $150 per provider , When comparing Allscripts EHR to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: CallDesk cost is around the same cost of Allscripts EHR.

Which software includes more/better features?

We've compared CallDesk Vs. Veradigm based on some of the most important and required Call Center features.

CallDesk: We are still working to collect the list of features for CallDesk.

Allscripts EHR: Appointment Management, Charting, E-Prescribing, E/M Coding, HIPAA Compliant.

Target customer size

CallDesk's typical customers include: SMBs,

Veradigm serves a wide range of customers across the healthcare industry, including healthcare providers, healthcare organizations, and life science companies.

CallDesk

ITQlick rating
(3.8/5)

starts at $350 per license

CallDesk is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. CallDesk received a rating of 3.8 from ITQlick team. The software cost is considered averag...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center.

Veradigm

ITQlick rating
(4/5)

starts at $150 per provider

Allscripts is an EMR tool for practices involving generic specialities. Its solutions are aimed towards the client meeting the standards of today as well as of the future while ensuring affordability and proper...

Categories: Medical, E-Prescribing, Electronic Medical Records, Medical, ONC-ATCB Certified EMR.

Compare specifications

Compare features

CallDesk: 0 Features

We are working to collect the list of features

Allscripts EHR: 7 Features

Appointment Management
Charting
E-Prescribing
E/M Coding
HIPAA Compliant
Patient portal
Voice Recognition
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CallDesk
ITQlick rating
3.8/5
Score
62/100
Pricing
7/10
License pricing
$350 per license
Functionality
6
Compare
Veradigm
ITQlick rating
4/5
Score
95/100
Pricing
6.4/10
License pricing
$150 per provider
Functionality
15
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.