Shlomi Lavi /
Feb 17, 2023
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Bottom Line: Which is Better - CallDesk or Veradigm?
CallDesk is more expensive to implement (TCO) than Veradigm, and Veradigm is rated higher (95/100) than CallDesk (62/100). Veradigm offers users more features (7) than CallDesk (0). There is a clear winner in this case and it is Veradigm!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Lakshya Solutions Vs. Allscripts
Lakshya Solutions: Lakshya Solutions is into providing software solutions and services since 2006. Lakshya was born on 21st September, 2003 as an IT education and training organization with a couple of students and a revolutionary training syllabus and delivery content. We are now growing to be one of the leading offshore IT solution providers. We have a beautiful of...
Allscripts : Physicians' offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.
Who is more expensive? CallDesk or Allscripts EHR?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallDesk and Allscripts EHR.
CallDesk price starts at $350 per license , On a scale between 1 to 10 CallDesk is rated 6, which is similar to the average cost of Call Center software. Allscripts EHR price starts at $150 per provider , When comparing Allscripts EHR to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: CallDesk cost is around the same cost of Allscripts EHR.
Which software includes more/better features?
We've compared CallDesk Vs. Veradigm based on some of the most important and required Call Center features.
CallDesk: We are still working to collect the list of features for CallDesk.
Allscripts EHR: Appointment Management, Charting, E-Prescribing, E/M Coding, HIPAA Compliant.
Target customer size
CallDesk's typical customers include: SMBs,
Veradigm serves a wide range of customers across the healthcare industry, including healthcare providers, healthcare organizations, and life science companies.