Shlomi Lavi /
May 07, 2022
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Bottom Line: Which is Better - CallShaper or DialerAI?
DialerAI is more expensive to implement (TCO) than CallShaper, and DialerAI is rated higher (82/100) than CallShaper (76/100). DialerAI offers users more features (9) than CallShaper (5).
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallShaper Vs. Star2Billing
CallShaper: For sales based call centers, where margins are so tight, its all about closing. Thanks to CallShaper, inbound or outbound call center directors can have a dynamic, highly flexible platform that enables sales agents to focus on making the sale.
Star2Billing: Star2Billing was formed to develop and support its open source telecoms products including A2Billing, a VoIP switch and calling card platform first released in 2005, CDR-Stats, a CDR-Analysis application released in 2010 and Newfies-Dialer, mass SMS and voice broadcasting software released in 2011.
With decades of experience in telecoms and softwa...
Who is more expensive? CallShaper or DialerAI?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallShaper and DialerAI.
CallShaper price starts at $75 per month , On a scale between 1 to 10 CallShaper is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. DialerAI price starts at $199 per month , When comparing DialerAI to its competitors, the software is rated 10 - much higher than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: DialerAI is more expensive than CallShaper.
Which software includes more/better features?
We've compared CallShaper Vs. DialerAI based on some of the most important and required Auto Dialer / Predictive Dialer features.
CallShaper: Call Recording, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
DialerAI: Automatic Call Scheduling, Campaign Management, Blended Call Center, Call Conferencing, Call Queue Management.
Target customer size
CallShaper's typical customers include: SMBs, and DialerAI's target customer size include: Medium and large size businesses.