Compare ChatMeter and Reputation Engagement Suite - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - ChatMeter or Reputation Engagement Suite?

ChatMeter is more expensive to implement (TCO) than Reputation Engagement Suite, and Reputation Engagement Suite is rated higher (78/100) than ChatMeter (70/100). ChatMeter offers users more features (3) than Reputation Engagement Suite (1).

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ChatMeter Vs. Friendemic

ChatMeter: Chatmeter reputation software monitors all your stores on a daily basis and notifies you right away of new reviews found on over 20 local search and review sites. Benchmark each location along with competitors and receive daily alerts of new reviews to respond and engage customers.

Friendemic: Friendemic provides social media and online reputation engagement services for hundreds of clients across the globe. We're fluent in hashtags, put the contagious in viral, and set the standard for social ROI. Our spirit animal is a well-dressed rabbit on fat powder skis. We like the color blue. No, yellow. You'd let us date your sister. Friendem...

Who is more expensive? ChatMeter or Reputation Engagement Suite?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ChatMeter and Reputation Engagement Suite.

ChatMeter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ChatMeter is rated 4, which is lower than the average cost of Reputation Management software. Reputation Engagement Suite price starts at $50 per user/month , When comparing Reputation Engagement Suite to its competitors, the software is rated 2 - much lower than the average Reputation Management software cost.

Bottom line: ChatMeter is more expensive than Reputation Engagement Suite.

Which software includes more/better features?

We've compared ChatMeter Vs. Reputation Engagement Suite based on some of the most important and required Reputation Management features.

ChatMeter: Employee Performance Management, Social networks, Response Management.

Reputation Engagement Suite: Social Media Metrics.

Target customer size

ChatMeter's typical customers include: Small, medium and large size businesses, and Reputation Engagement Suite's target customer size include: SMBs.