Compare Chax and Collections - Jan 2024

Shlomi Lavi

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Bottom Line: Which is Better - Chax or Collections?

Chax is more expensive to implement (TCO) than Collections, and Collections is rated higher (82/100) than Chax (62/100). Chax offers users more features (3) than Collections (1).

Looking for the right Debt collection solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chax, Inc. Vs. BrightOffice

Chax, Inc.: CHAX®: The most cost-effective check by phone, check by fax, and check by internet system available. Checks by phone, fax, or e-mail software allows you to enter your customer's check information, print the information on a blank check form, and deposit the check to any U.S. bank for deposit the same day. Now, collecting payments by check has ne...

BrightOffice: Our cloud CRM software makes everyday challenges simple. With routine processes automated and everything in one place, you can focus on making your business brighter.

Who is more expensive? Chax or Collections CRM?

The real total cost of ownership (TCO) of Debt collection software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chax and Collections CRM.

Chax price starts at $129 per license , On a scale between 1 to 10 Chax is rated 6, which is similar to the average cost of Debt collection software. Collections CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chax is rated 6, which is similar to the average cost of Debt collection software.

Bottom line: Chax is more expensive than Collections CRM.

Which software includes more/better features?

We've compared Chax Vs. Collections based on some of the most important and required Debt collection features.

Chax: Data Import/Export, Basic Reports, Online Customer Support.

Collections CRM: CRM.

Target customer size

Chax is suitable for retailers, distributors, manufacturers and financial institutes that are looking for a check printing software.

Typical customers of Collections CRM are collections agencies looking to streamline their operations and improve their turnaround times.