Shlomi Lavi /
Oct 14, 2019
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Bottom Line: Which is Better - Converged Communications Center or Converged Communications Center?
Converged Communications Center is more expensive to implement (TCO) than Converged Communications Center, and Converged Communications Center is rated with the same score (53/100) as Converged Communications Center (53/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
DialResults Vs. DialResults
DialResults: DialResults has been offering Call Center Solutions since 1997. Headquartered in Mesa, Arizona, DialResults develops and sells contact center solutions throughout North America and together with its partners markets and sells CTI solutions in India, Pakistan, the Middle Eastern Regions and Central America. Converged Communication Center is DialResu...
DialResults: DialResults has been offering Call Center Solutions since 1997. Headquartered in Mesa, Arizona, DialResults develops and sells contact center solutions throughout North America and together with its partners markets and sells CTI solutions in India, Pakistan, the Middle Eastern Regions and Central America. Converged Communication Center is DialResu...
Who is more expensive? Converged Communications Center or Converged Communications Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Converged Communications Center and Converged Communications Center.
Converged Communications Center price starts at $150 per user/month , On a scale between 1 to 10 Converged Communications Center is rated 2, which is much lower than the average cost of Call Center software. Converged Communications Center price starts at $150 per user/month , When comparing Converged Communications Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Converged Communications Center cost is around the same cost of Converged Communications Center.
Which software includes more/better features?
We've compared Converged Communications Center Vs. Converged Communications Center based on some of the most important and required Call Center features.
Converged Communications Center: We are still working to collect the list of features for Converged Communications Center.
Converged Communications Center: We are still working to collect the list of features for Converged Communications Center.
Target customer size
Converged Communications Center's typical customers include: SMBs, and Converged Communications Center's target customer size include: SMBs.