Compare Converged Communications Center and Converged Communications Center - Oct 2019

Shlomi LaviShlomi Lavi / Oct 14, 2019

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Bottom Line: Which is Better - Converged Communications Center or Converged Communications Center?

Converged Communications Center is more expensive to implement (TCO) than Converged Communications Center, and Converged Communications Center is rated with the same score (53/100) as Converged Communications Center (53/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DialResults Vs. DialResults

DialResults: DialResults has been offering Call Center Solutions since 1997. Headquartered in Mesa, Arizona, DialResults develops and sells contact center solutions throughout North America and together with its partners markets and sells CTI solutions in India, Pakistan, the Middle Eastern Regions and Central America. Converged Communication Center is DialResu...

DialResults: DialResults has been offering Call Center Solutions since 1997. Headquartered in Mesa, Arizona, DialResults develops and sells contact center solutions throughout North America and together with its partners markets and sells CTI solutions in India, Pakistan, the Middle Eastern Regions and Central America. Converged Communication Center is DialResu...

Who is more expensive? Converged Communications Center or Converged Communications Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Converged Communications Center and Converged Communications Center.

Converged Communications Center price starts at $150 per user/month , On a scale between 1 to 10 Converged Communications Center is rated 2, which is much lower than the average cost of Call Center software. Converged Communications Center price starts at $150 per user/month , When comparing Converged Communications Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Converged Communications Center cost is around the same cost of Converged Communications Center.

Which software includes more/better features?

We've compared Converged Communications Center Vs. Converged Communications Center based on some of the most important and required Call Center features.

Converged Communications Center: We are still working to collect the list of features for Converged Communications Center.

Converged Communications Center: We are still working to collect the list of features for Converged Communications Center.

Target customer size

Converged Communications Center's typical customers include: SMBs, and Converged Communications Center's target customer size include: SMBs.



Converged Communications Center

ITQlick rating
(4.1/5)

starts at $150 per user/month

Converged Communications Center is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. Converged Communications Center received a rating of 4.1 from ITQlic...

Categories: Strategic Planning, Call Recording, IVR, CRM.

Converged Communications Center

ITQlick rating
(4.1/5)

starts at $150 per user/month

Converged Communications Center is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. Converged Communications Center received a rating of 4.1 from ITQlic...

Categories: Strategic Planning, Call Recording, IVR, CRM, Call Center.

Compare specifications

Compare features

Converged Communications Center: 0 Features

We are working to collect the list of features

Converged Communications Center: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Converge...
ITQlick rating
4.1/5
Score
53/100
Pricing
3/10
License pricing
$150 per user/month
Functionality
6
Compare
Converge...
ITQlick rating
4.1/5
Score
53/100
Pricing
3/10
License pricing
$150 per user/month
Functionality
6
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.