Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Customer Satisfaction or PlanGrid?
Customer Satisfaction is more expensive to implement (TCO) than PlanGrid, and PlanGrid is rated higher (98/100) than Customer Satisfaction (51/100). PlanGrid offers users more features (5) than Customer Satisfaction (0). There is a clear winner in this case and it is PlanGrid!
Looking for the right Construction solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
GuildQuality Vs. PlanGrid
GuildQuality: North America's best home builders, remodelers, contractors, and real estate developers rely on GuildQuality to help them deliver exceptional service and articulate their quality to prospective clients. Our mission is to elevate the stature of the construction and real estate professions to a level commensurate with their importance.
PlanGrid: Founded in 2011 by two pairs of construction engineers and computer scientists, PlanGrid brings beautiful, intuitive software solutions to the construction industry. Today, hundreds of thousands of construction professionals build their buildings and infrastructure using PlanGrid.
Who is more expensive? Customer Satisfaction or PlanGrid?
The real total cost of ownership (TCO) of Construction software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Satisfaction and PlanGrid.
Customer Satisfaction price starts at $100 per user/month , On a scale between 1 to 10 Customer Satisfaction is rated 4, which is lower than the average cost of Construction software. PlanGrid price starts at $39 per user/month , When comparing PlanGrid to its competitors, the software is rated 2 - much lower than the average Construction software cost.
Bottom line: Customer Satisfaction is more expensive than PlanGrid.
Which software includes more/better features?
We've compared Customer Satisfaction Vs. PlanGrid based on some of the most important and required Construction features.
Customer Satisfaction: We are still working to collect the list of features for Customer Satisfaction.
PlanGrid: Mobile Access, Collaboration, Document Management, Issue Tracking, Task Management.
Target customer size
Customer Satisfaction's typical customers include: SMBs, and PlanGrid's target customer size include: Small, medium and large size businesses.