Compare DJUBO StarSight and CustomerLove - Jul 2022

Shlomi LaviShlomi Lavi / Jul 15, 2022

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Bottom Line: Which is Better - DJUBO StarSight or CustomerLove?

CustomerLove is more expensive to implement (TCO) than DJUBO StarSight, and DJUBO StarSight is rated higher (82/100) than CustomerLove (62/100). DJUBO StarSight offers users more features (5) than CustomerLove (0). There is a clear winner in this case and it is DJUBO StarSight!

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Djubo Vs. CustomerLove

Djubo: DJUBO Foresight, our tool for competitor price intelligence for hotels, is yet another step towards doing innovation the right way. While other rate intelligence products for hotels focus on just rates & alerts, DJUBO Foresight in addition crunches all that pricing data to deliver meaningful, actionable insights to hoteliers.

CustomerLove: Our software helps businesses attract new customers and ensure current customers are happy. How? CustomerLove automates the process of collecting and promoting reviews from your happiest customers, while capturing negative customer feedback before it’s posted online. Reviews, feedback, testimonials, and customer satisfaction are all managed from on...

Who is more expensive? DJUBO StarSight or CustomerLove?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DJUBO StarSight and CustomerLove.

DJUBO StarSight price starts at $38 per month , On a scale between 1 to 10 DJUBO StarSight is rated 2, which is much lower than the average cost of Reputation Management software. CustomerLove price starts at $49 per month , When comparing CustomerLove to its competitors, the software is rated 4 - lower than the average Reputation Management software cost.

Bottom line: CustomerLove is more expensive than DJUBO StarSight.

Which software includes more/better features?

We've compared DJUBO StarSight Vs. CustomerLove based on some of the most important and required Reputation Management features.

DJUBO StarSight: Marketing Automation, CRM, Property Management, Employee Management, Retail & POS.

CustomerLove: We are still working to collect the list of features for CustomerLove.

Target customer size

DJUBO StarSight's typical customers include: Small, medium and large size businesses, and CustomerLove's target customer size include: SMBs.



DJUBO StarSight

ITQlick rating
(4.5/5)

starts at $38 per month

Djubo is a reputation management software designed to help hospitality businesses control, enhance, and increase revenue and guest experience. The software achieves this with its embedded book engine, reputatio...

Categories: CRM, Employee Engagement, Employee Performance Management, Marketing Automation.

CustomerLove

ITQlick rating
(3.8/5)

starts at $49 per month

CustomerLove is a growing cloud-based Conversion Rate Optimization software, it is designed to support small and medium size business. CustomerLove received a rating of 3.8 from ITQlick team. The software cost ...

Categories: Customer Service, Customer Success.

Compare specifications

Compare features

DJUBO StarSight: 5 Features

Marketing Automation
CRM
Property Management
Employee Management
Retail & POS

CustomerLove: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DJUBO St...
ITQlick rating
4.5/5
Score
82/100
Pricing
2/10
License pricing
$38 per month
Functionality
12
Compare
CustomerLove
ITQlick rating
3.8/5
Score
62/100
Pricing
5.6/10
License pricing
$49 per month
Functionality
3
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per location/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.