Shlomi Lavi /
Dec 16, 2022
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Bottom Line: Which is Better - Falcon.io or Higherlogic?
Higherlogic is more expensive to implement (TCO) than Falcon.io, and Higherlogic is rated higher (83/100) than Falcon.io (75/100). Both tools offer the same amount of features.
Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Falcon.io Vs. Socious
Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.
Socious: Socious holds monthly web-based trainings for partners and customers to equip them with the skills to get the most out of the Socious system. We hold semi-annual in-person training at our Phoenix headquarters for partners to get more in-depth training and one-on-one time with Socious resources.
Who is more expensive? Falcon.io or Socious Online Community?
The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Falcon.io and Socious Online Community.
Falcon.io price starts at $108 per seat/month , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software. Socious Online Community accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software.
Bottom line: Socious Online Community is more expensive than Falcon.io.
Which software includes more/better features?
We've compared Falcon.io Vs. Higherlogic based on some of the most important and required Social Marketing features.
Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management, Contact Management, Content Management, Publishing Social Content.
Socious Online Community: Billing/Invoicing, Contact Management, Customer Database, Customer Service, Email Marketing.
Target customer size
The typical customers that can benefit from Falcon. Higherlogic is best for mid-size and large companies and also for membership organizations like associations.