Compare Falcon.io and Higherlogic - Dec 2022

Shlomi LaviShlomi Lavi / Dec 16, 2022

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Bottom Line: Which is Better - Falcon.io or Higherlogic?

Higherlogic is more expensive to implement (TCO) than Falcon.io, and Higherlogic is rated higher (83/100) than Falcon.io (75/100). Both tools offer the same amount of features.

Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Falcon.io Vs. Socious

Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

Socious: Socious holds monthly web-based trainings for partners and customers to equip them with the skills to get the most out of the Socious system. We hold semi-annual in-person training at our Phoenix headquarters for partners to get more in-depth training and one-on-one time with Socious resources.

Who is more expensive? Falcon.io or Socious Online Community?

The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Falcon.io and Socious Online Community.

Falcon.io price starts at $108 per seat/month , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software. Socious Online Community accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software.

Bottom line: Socious Online Community is more expensive than Falcon.io.

Which software includes more/better features?

We've compared Falcon.io Vs. Higherlogic based on some of the most important and required Social Marketing features.

Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management, Contact Management, Content Management, Publishing Social Content.

Socious Online Community: Billing/Invoicing, Contact Management, Customer Database, Customer Service, Email Marketing.

Target customer size

The typical customers that can benefit from Falcon. Higherlogic is best for mid-size and large companies and also for membership organizations like associations.



Falcon.io

ITQlick rating
(4.5/5)

starts at $108 per seat/month

Falcon.io is a web-based tool delivering SaaS solution to any business across a wide array of the market sector. It provides a platform for customer experience management and social media marketing. It features...

Categories: Fixed Asset Management, Data Analysis Tools, Communications, Content Management.

Higherlogic

ITQlick rating
(4.7/5)

Socious Online Community is an online community software that can differentiate your organization, improve employee productivity and increase customer loyalty with its features. The software ensures better rela...

Categories: Payment Processing, Document Management, Help Desk, Team Collaboration, Online Community.

Compare specifications

Compare features

Falcon.io: 8 Features

Data Analysis Tools
Project Management
Campaign Management
Social Media
Fixed Asset Management
Contact Management
Content Management
Publishing Social Content

Socious Online Community: 8 Features

Billing/Invoicing
Contact Management
Customer Database
Customer Service
Email Marketing
Marketing Automation
Social Media
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Falcon.io
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$108 per seat/month
Functionality
25
Compare
Higherlo...
ITQlick rating
4.7/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
22
Zoho Soc...
ITQlick rating
4.7/5
Score
93/100
Pricing
6.2/10
License pricing
$10 per month
Functionality
3
Amplifr
ITQlick rating
3.6/5
Score
92/100
Pricing
6.8/10
License pricing
$26 per user/month
Functionality
3
Marketin...
ITQlick rating
4.7/5
Score
91/100
Pricing
2/10
License pricing
$395 per month
Functionality
23

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.