Field Work Mobility Vs Koala Cloud Call Center

Shlomi LaviShlomi Lavi / Aug 03, 2021

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Bottom Line: Which is Better - Field Work Mobility or Koala Cloud Call Center?

Koala Cloud Call Center is more expensive to implement (TCO) than Field Work Mobility, Koala Cloud Call Center is rated higher (82/100) than Field Work Mobility (62/100). Field Work Mobility offers more features (5) to their users than Koala Cloud Call Center (0).

Looking for the right Inside Sales solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Field Work Mobility compares with Electronic Voice Services?

Field Work Mobility: Field Work Mobility is attempting to tackle the Mobile Workforce trend by offering a smartphone driven mobile CRM and a cloud dashboard for tracking.

Electronic Voice Services: Electronic Voice Services, Inc. (EVS7) was started in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. From the beginning our focus was on computer software and hardware to assist and automate the making and receiving of telephone calls. We started...

Who's more expensive? Field Work Mobility or Koala Cloud Call Center?

The real total cost of ownership (TCO) of Inside Sales software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Field Work Mobility and Koala Cloud Call Center.

Field Work Mobility price starts at $5.99 per month , on a scale between 1 to 10 Field Work Mobility is rated 2, which is much lower than the average cost of Inside Sales software. Koala Cloud Call Center price starts at $59 per user/month , when comparing Koala Cloud Call Center to their competitors, the software is rated 4 - lower than the average Inside Sales software cost.

Bottom line:Koala Cloud Call Center is more expensive than Field Work Mobility.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Field Work Mobility Vs. Koala Cloud Call Center based on some of the most important and required Inside Sales features. Field Work Mobility: Dashboard, Enterprise Performance Management, Business performance management, Campaign Management, Call Center. Koala Cloud Call Center: We are still working to collect the list of features for Koala Cloud Call Center.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. and Koala Cloud Call Center's target customer size include: SMBs.

Field Work Mobility

ITQlick rating
(5/5)

starts at $5.99 per month

Field Work Mobility is a web based field service management solution for businesses of all sizes. It offers such services as call center management, mobile access, alerts and reminders, and others. The software...

Categories: Business performance management, Dashboards & KPIs, Performance Management, Automatic Call Distribution (ACD).

Koala Cloud Call Center

ITQlick rating
(3.5/5)

starts at $59 per user/month

Koala Cloud Call Center is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Koala Cloud Call Center received a rating of 3.5 from ITQlick team. The softw...

Categories: Auto Dialer / Predictive Dialer, IVR, Workforce Management, Quality Management, Campaign Management.

Compare specifications

Compare features

Field Work Mobility: 5 Features

Dashboard
Enterprise Performance Management
Business performance management
Campaign Management
Call Center

Koala Cloud Call Center: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Field
ITQlick rating
5/5
Score
62/100
Pricing
2/10
License pricing
$5.99 per month
Functionality
15
Review
Compare
Koala
ITQlick rating
3.5/5
Score
82/100
Pricing
4.2/10
License pricing
$59 per user/month
Functionality
9
Review
Ambition
ITQlick rating
4.6/5
Score
81/100
Pricing
5.8/10
License pricing
Pricing not available
Functionality
15
Lucep
ITQlick rating
4.5/5
Score
65/100
Pricing
2.4/10
License pricing
$25 per user/month
Functionality
5
Review
GetProfiles
ITQlick rating
4.9/5
Score
62/100
Pricing
3/10
License pricing
$50 per user/month
Functionality
4
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.