Shlomi Lavi / Sep 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Helpdesk Software is more expensive to implement (TCO) than Helpdesk Software, and Helpdesk Software is rated with the same score (80/100) as Helpdesk Software (80/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HESK: HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system. HESK is super simple to use, fast, lightweight, secure, user friendly and FREE. Integrated Knowledgebase may reduce the number of support requests by as much as 50%!
HESK: HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system. HESK is super simple to use, fast, lightweight, secure, user friendly and FREE. Integrated Knowledgebase may reduce the number of support requests by as much as 50%!
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Helpdesk Software and Helpdesk Software.
Helpdesk Software price starts at $29 per agent/month , On a scale between 1 to 10 Helpdesk Software is rated 2, which is much lower than the average cost of Help Desk software. Helpdesk Software price starts at $29 per agent/month , When comparing Helpdesk Software to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Helpdesk Software cost is around the same cost of Helpdesk Software.
We've compared Helpdesk Software Vs. Helpdesk Software based on some of the most important and required Help Desk features.
Helpdesk Software: Customer Survey, Knowledge Base/FAQ, Reporting, Support Ticket Tracking.
Helpdesk Software: Customer Survey, Knowledge Base/FAQ, Reporting, Support Ticket Tracking.
HESK is perfect for small and midsize organizations and websites who want to manage their customer issues using a ticket based help desk system. HESK is perfect for small and midsize organizations and websites who want to manage their customer issues using a ticket based help desk system.
starts at $29 per agent/month
HESK is a PHP help desk software that can help users to manage customer support issues using a web-based ticket support system. Users can track, receive and organize customer support problems via tickets by urg...
Compare Pricingstarts at $29 per agent/month
HESK is a PHP help desk software that can help users to manage customer support issues using a web-based ticket support system. Users can track, receive and organize customer support problems via tickets by urg...
Compare Pricing| ITQlick Score: | 80/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Helpdesk Software review |
| Company: | HESK |
| Pricing: | starts at $29 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpdesk Software review, Helpdesk Software pricing, Helpdesk Software alternatives |
| ITQlick Score: | 80/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Helpdesk Software review |
| Company: | HESK |
| Pricing: | starts at $29 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpdesk Software review, Helpdesk Software pricing, Helpdesk Software alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.