Compare inContact Hosted Call Center and SalesDialers-com - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - inContact Hosted Call Center or SalesDialers-com?

SalesDialers-com is more expensive to implement (TCO) than inContact Hosted Call Center, and inContact Hosted Call Center is rated higher (80/100) than SalesDialers-com (55/100). inContact Hosted Call Center offers users more features (8) than SalesDialers-com (3). There is a clear winner in this case and it is inContact Hosted Call Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

inContact Vs. SalesDialers.com

inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.

SalesDialers.com: SalesDialers.com has offices in Dallas, TX and India, with its administrative office located in the beautiful historic city of Savannah, GA at 315Commercial Court Suite 4, Savannah, GA 31405. The company was created by a group of sales professionals that found a need for certain features in CRM dialing software. We have a wide variety of clients t...

Who is more expensive? inContact Hosted Call Center or SalesDialers-com?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for inContact Hosted Call Center and SalesDialers-com.

inContact Hosted Call Center price starts at $100 per user/month , On a scale between 1 to 10 inContact Hosted Call Center Software is rated 2, which is much lower than the average cost of Call Center software. SalesDialers-com price starts at $59 per user/month , When comparing SalesDialers-com to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: SalesDialers-com is more expensive than inContact Hosted Call Center.

Which software includes more/better features?

We've compared inContact Hosted Call Center Vs. SalesDialers-com based on some of the most important and required Call Center features.

inContact Hosted Call Center: Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), Real Time Reporting, Social Analytics, Social Customer Care, WYSIWYG App Builder.

SalesDialers-com: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

inContact offers scalable solutions to companies of any size. and SalesDialers-com's target customer size include: Small business, Large business.