iSupport - Top Competitors (Jul 2022)
Compare Pricing
| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> iSupport review -> iSupport competitors |
| Ranking: | Ranked 41 out of 210 Help Desk systems |
| Company: | iSupport Software |
| Pricing: | starts at $699 per license |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | iSupport review, iSupport pricing guide |
Shlomi Lavi / updated: Jul 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
iSupport vs. Alternatives in 2024
TeamSuport help desk software and PhaseWave software are two important competitors of iSupport. TeamSupport software is designed for all business sizes and features applications that are quite similar to iSupport. For instance, core features that are common between the two systems include asset management, email integration, self service portal, and service level agreements.Mobile integration and contract management are two features of TeamSupport that are not available on iSupport. On the other hand, unlike iSupport, TeamSupport does not offer the customization of tables and templates.
The features offered on PhaseWave are very similar to the ones available on iSupport. Reporting, incident and problem management, and contract management are some of the extra features offered by PhaseWave. Conversely, billing & invoicing is an important feature of iSupport that is not available on PhaseWave.
Both systems offer the customization of fields, tables and templates. PhaseWave also offers integration with legacy systems which enhances its functional capabilities. The software provides more channels of customer support service compared to iSupport.
iSupport alternatives - for small & large Business
Here are the top 4 alternatives to iSupport that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.