Shlomi Lavi /
Jul 15, 2022
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Bottom Line: Which is Better - ITSM 365 or Autotask?
Autotask is more expensive to implement (TCO) than ITSM 365, and Autotask is rated higher (75/100) than ITSM 365 (62/100). Autotask offers users more features (3) than ITSM 365 (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartnut Vs. Autotask Corporation
Smartnut: Development and support of internet service ITSM 365 deals LLC \\\"Smartnat\\\", part of the company Naumen.
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
Who is more expensive? ITSM 365 or Autotask?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ITSM 365 and Autotask.
ITSM 365 price starts at $24.90 per user/month , On a scale between 1 to 10 ITSM 365 is rated 2, which is much lower than the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Autotask is more expensive than ITSM 365.
Which software includes more/better features?
We've compared ITSM 365 Vs. Autotask based on some of the most important and required IT Management features.
ITSM 365: We are still working to collect the list of features for ITSM 365.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Autotask's target customer size include: Small, medium and large size businesses.