OnCall Health - Top Competitors (Feb 2022)

Shlomi Lavi / updated: Feb 22, 2022

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OnCall Health vs. Alternatives in 2024

OnCall Health competes with other telemedicine systems like SimplePractice, Mend, and Klara. We will compare these telemedicine systems in some specific aspects below.

• Functionality: OnCall Health offers features like Boost staff and patient buy-in, video conferencing, Instant messaging, Screen share, Appointment queue, Whiteboard, Acquisition, Onboarding, Care Delivery, Branded Patient Touchpoints, Workflow Configurability, Integration, etc. SimplePractice offers features like Scheduling, Documentation, Billing, Client Communication (available in OnCall Health), Telehealth, Unlimited Reminders, Calendar Sync, Template Library, Administrative Notes, Load Previous Note, HIPAA-compliant, Reporting, Live support, Account Activity, Security, Mobile, Mend offers features like Automated SMS, email, & voice appointment reminders, Conveniently Handle Cancellations & Reschedules, EHR/PMS Integrated, Patient Self-scheduling, Automated Paperwork, Fully branded, Bulk Notifications, Calendar Invites, Digital Patient Intake Forms, Patient Scheduling System, HIPAA Compliant, Telemedicine (available in OnCall Health), etc. Klara offers features like Scheduling (available in SimplePractice), Patient Intake, Reminders and instructions, Video Visits, No-Show Engagement, Feedback & Reviews, Follow-up, secure messaging, Integrations, etc.
• Customers/Industries: OnCall Health targets Enterprises, Startups, and Clinics in Behavioural Health & Addictions. OnCall Health has customers like Pyramid Online Counseling, Allianz, Lumino Health, Health Solutions, TelASK Inc., Arrow Health, Speech-Language, Audiology, etc. SimplePractice targets specialties in Acupuncturists, Chiropractors, Counselors, Dietitians & Nutritionists, Lactation Consultants, Marriage and Family Therapists, Massage Therapists, Mental Health Professionals, Occupational Therapists, Physical Therapists, Psychologists, Social Workers, Speech-Language Pathologists, Substance Use Counselors, etc. Klara has customers like The Spine & Pain Institute of NY, Schweiger Dermatology Group, Pure Plastic Surgery, Healthline Medical Group, Sheperd Integrative Dermatology, etc.
• Cost: OnCall Health has a cost rating of 3/5 according to ITQlick expert cost analysis. This means it is an average-cost medical telemedicine system. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. OnCall Health starts from $49/month for a base subscription and offers a free trial. SimplePractice starts at $29 per month. The license cost information for Klara and Mend is not unavailable.
• Cloud-based/On-premise: OnCall Health and all its alternatives are cloud-based.
• Popularity: OnCall Health is privately held and trusted by over 10,000 healthcare providers. SimplePractic is also privately held and trusted by 100,000+ practitioners.
• Scalability: OnCall Health can accommodate health organizations of all sizes. Mend specializes in medium to large healthcare organizations and solo and small practices.
• Support: OnCall Health and Mend offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. SimplePractice offers all support channels of OnCall Health and Mend except for 24/7 (Live Rep).