Compare Simple and Dixa - Jun 2022

Shlomi LaviShlomi Lavi / Jun 23, 2022

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Bottom Line: Which is Better - Simple or Dixa?

Simple is more expensive to implement (TCO) than Dixa, and Dixa is rated higher (83/100) than Simple (61/100). Dixa offers users more features (5) than Simple (0). There is a clear winner in this case and it is Dixa!

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Simple Phone Co. Vs. Dixa

Simple Phone Co.: SimpleVoice has provided the best voice solutions powered by the best human powered customer service experiences. Founded in a literal garage in Irvine California, then SimpleTelecom and later Simple Phone Company, was actually built as a project just for friends and family of our founders technology consulting firm.

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Who is more expensive? Simple Phone Co. or Dixa?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Simple Phone Co. and Dixa.

Simple Phone Co. price starts at $16 per user/month , On a scale between 1 to 10 Simple Phone Co. is rated 4, which is lower than the average cost of Telephony software. Dixa price starts at $99 per feature/month , When comparing Dixa to its competitors, the software is rated 2 - much lower than the average Telephony software cost.

Bottom line: Simple Phone Co. is more expensive than Dixa.

Which software includes more/better features?

We've compared Simple Vs. Dixa based on some of the most important and required Telephony features.

Simple Phone Co.: We are still working to collect the list of features for Simple Phone Co..

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

Target customer size

Simple Phone Co.'s typical customers include: Small, medium and large size businesses, and Dixa's target customer size include: Small, medium and large size businesses.

Simple Phone Co.

ITQlick rating
(2.8/5)

starts at $16 per user/month

Simple Phone Co. is a cloud-based business phone system software that allows company phone operators to carry out routine operations on phones such as configuration, rebooting and updating.

Categories: Call Recording, SIP Trunking, Contact management, Voice Recognition.

Dixa

ITQlick rating
(4.6/5)

starts at $99 per feature/month

Dixa is a telephony software designed to help businesses grow their brand with customer service. The software has many tools that can be accessed on one platform for more capacity and optimal efficiency.

Categories: BI & Analytics, Data Analysis Tools, Call Recording, IVR, VoIP.

Compare specifications

Dixa Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telephony -> Dixa review
Company: Dixa
Pricing: starts at $99 per feature/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dixa review, Dixa pricing, Dixa alternatives

Compare features

Simple Phone Co.: 0 Features

We are working to collect the list of features

Dixa: 5 Features

Chat
Email alerts
Email integration
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Simple
ITQlick rating
2.8/5
Score
61/100
Pricing
4/10
License pricing
$16 per user/month
Functionality
5
Review
Compare
Dixa
ITQlick rating
4.6/5
Score
83/100
Pricing
2/10
License pricing
$99 per feature/month
Functionality
15
Review
Ringio
ITQlick rating
3.5/5
Score
77/100
Pricing
2/10
License pricing
$69 per user/month
Functionality
19
Review
Kixie Po...
ITQlick rating
4.6/5
Score
75/100
Pricing
2/10
License pricing
$35 per month
Functionality
12
Sideline
ITQlick rating
3.7/5
Score
74/100
Pricing
3/10
License pricing
$9.99 per month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.