Shlomi Lavi /
Mar 20, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SocialRank or KANA Express?
KANA Express is more expensive to implement (TCO) than SocialRank, and SocialRank is rated higher (91/100) than KANA Express (77/100). KANA Express offers users more features (1) than SocialRank (0).
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SocialRank Vs. Verint
SocialRank: SocialRank is the best way to find out more about the people that follow you on Twitter. The product was built by Michael Schonfeld and Alexander Taub. SocialRank runs under Modern Mast Corp and is based in New York City. You can sort your followers by Most Valuable (your highest-profile followers), Most Engaged (determined by frequency of engageme...
Verint: ...
Who is more expensive? SocialRank or KANA Express?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SocialRank and KANA Express.
SocialRank price starts at $199 per year , On a scale between 1 to 10 SocialRank is rated 2, which is much lower than the average cost of Social Media Management software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Social Media Management software cost.
Bottom line: KANA Express is more expensive than SocialRank.
Which software includes more/better features?
We've compared SocialRank Vs. KANA Express based on some of the most important and required Social Media Management features.
SocialRank: We are still working to collect the list of features for SocialRank.
KANA Express: Customer Service.
Target customer size
SocialRank's typical customers include: Small, medium and large size businesses, Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.