Compare SuiteRx Intelligent Pharmacy and 8x8 Contact Center - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - SuiteRx Intelligent Pharmacy or 8x8 Contact Center?

SuiteRx Intelligent Pharmacy is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than SuiteRx Intelligent Pharmacy (79/100). 8x8 Contact Center offers users more features (14) than SuiteRx Intelligent Pharmacy (2). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right Retail & POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SuiteRx Vs. 8x8, INC

SuiteRx: SuiteRx is a pharmacy software vendor addressing the needs and challenges presented in the independent pharmacy market. Our IPS program enables independent and small chain pharmacies to use state of the art technology to better meet the needs of their customers and increase speed and accuracy in the pharmacy.

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? SuiteRx Intelligent Pharmacy or 8x8 Contact Center?

The real total cost of ownership (TCO) of Retail & POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteRx Intelligent Pharmacy and 8x8 Contact Center.

SuiteRx Intelligent Pharmacy price starts at $300 per user/month , On a scale between 1 to 10 SuiteRx Intelligent Pharmacy Software is rated 4, which is lower than the average cost of Retail & POS software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Retail & POS software cost.

Bottom line: SuiteRx Intelligent Pharmacy is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared SuiteRx Intelligent Pharmacy Vs. 8x8 Contact Center based on some of the most important and required Retail & POS features.

SuiteRx Intelligent Pharmacy: Inventory Management, Point of sale.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

SuiteRx Intelligent Pharmacy's typical customers include: SMBs, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.



SuiteRx Intelligent Pharmacy

ITQlick rating
(4.8/5)

starts at $300 per user/month

SuiteRx Intelligent Pharmacy Software is a growing cloud-based Retail-POS software, it is designed to support small and medium size business. SuiteRx Intelligent Pharmacy Software received a rating of 4.8 from ...

Categories: Automatic Call Distribution (ACD), Inventory Management, E-Prescribing, Pharmacy Management.

8x8 Contact Center

ITQlick rating
(3.9/5)

starts at $15 per user/month

8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

SuiteRx Intelligent Pharmacy: 2 Features

Inventory Management
Point of sale

8x8 Contact Center: 14 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Virtual Call Center Support
Call Recording
Virtual Call Center Support
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SuiteRx ...
ITQlick rating
4.8/5
Score
79/100
Pricing
5.6/10
License pricing
$300 per user/month
Functionality
10
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
ShopKeep...
ITQlick rating
4.3/5
Score
99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
NetSuite...
ITQlick rating
3.8/5
Score
96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.