Shlomi Lavi /
Jun 07, 2022
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Bottom Line: Which is Better - talvala or Ozonetel?
Ozonetel is more expensive to implement (TCO) than talvala, and talvala is rated higher (88/100) than Ozonetel (75/100). Ozonetel offers users more features (10) than talvala (0).
Looking for the right Speech Therapy solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
talvala Vs. Ozonetel Systems
talvala: Talvala is a speech analytics company. We use Baidu Deep Speech technology and machine learning for compliance surveillance and human/machine interfaces.
Ozonetel Systems: Our cloud based, multichannel contact center platform has all the tools you need to improve customer experience and agent productivity at a lower total cost.
Who is more expensive? talvala surveillance or Ozonetel CloudAgent?
The real total cost of ownership (TCO) of Speech Therapy software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for talvala surveillance and Ozonetel CloudAgent.
talvala surveillance price starts at $30,000 per year , On a scale between 1 to 10 talvala surveillance is rated 4, which is lower than the average cost of Speech Therapy software. Ozonetel CloudAgent price starts at $25 per agent/month , When comparing Ozonetel CloudAgent to its competitors, the software is rated 6 - similar to the average Speech Therapy software cost.
Bottom line: Ozonetel CloudAgent is more expensive than talvala surveillance.
Which software includes more/better features?
We've compared talvala Vs. Ozonetel based on some of the most important and required Speech Therapy features.
talvala surveillance: We are still working to collect the list of features for talvala surveillance.
Ozonetel CloudAgent: Customizable Reporting, Campaign Management, Auto Dialer, Blended Call Center, Call Queue Management.
Target customer size
talvala surveillance's typical customers include: Small, medium and large size businesses, and Ozonetel CloudAgent's target customer size include: Small, medium and large size businesses.