Compare Housecalls Pro and OnTrack - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Housecalls Pro or OnTrack?

OnTrack is more expensive to implement (TCO) than Housecalls Pro, and Housecalls Pro is rated higher (87/100) than OnTrack (75/100).

Looking for the right Patient Portal solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

West Corporation Vs. HealthCare Anytime

West Corporation: Connecting people with each other and the right information is mission-critical. Intrado, formerly West, develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections.

HealthCare Anytime: HealthCare Anytime provides secure, enterprise patient portal solutions built on industry standards, and state-of-the-art technologies. Our cloud-based, Big Data solutions help our customers achieve meaningful patient engagement, increase operating efficiency, and improve self pay collection. HealthCare Anytime handles hosting of the portal solutio...

Who is more expensive? Housecalls Pro or OnTrack to Health?

The real total cost of ownership (TCO) of Patient Portal software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Housecalls Pro and OnTrack to Health.

Housecalls Pro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TeleVox is rated 4, which is lower than the average cost of Patient Portal software. OnTrack to Health accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TeleVox is rated 4, which is lower than the average cost of Patient Portal software.

Bottom line: Housecalls Pro cost is around the same cost of OnTrack to Health.

Which software includes more/better features?

We've compared Housecalls Pro Vs. OnTrack based on some of the most important and required Patient Portal features.

Housecalls Pro: We are still working to collect the list of features for Housecalls Pro.

OnTrack to Health: We are still working to collect the list of features for OnTrack to Health.

Target customer size

Housecalls Pro's typical customers include: Small, medium and large size businesses, and OnTrack to Health's target customer size include: Small, medium and large size businesses.