Compare TelSell and TracingFlight - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - TelSell or TracingFlight?

TelSell is more expensive to implement (TCO) than TracingFlight, and TracingFlight is rated higher (87/100) than TelSell (62/100). TracingFlight offers users more features (5) than TelSell (0). There is a clear winner in this case and it is TracingFlight!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BiznusSoft Inc. Vs. IXARYS

BiznusSoft Inc. : BiznusSoft is Software as a Service Provider with a vision to provide maintenance free business solutions to companies worldwide. BiznusSoft solutions are built on the Industry leading Force.com & Mobile platforms and are supported 24x7. TelSell is a complete call center management solution built in the cloud. It is a fully integrated call cente...

IXARYS: With more than 25 years of experience in traceability, Véronique Maurel, General Director, and Patrick Hyppolite, President, created IXARYS to develop and export their expertise.

Who is more expensive? TelSell or TracingFlight?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TelSell and TracingFlight.

TelSell accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TelSell is rated 6, which is similar to the average cost of Call Center software. TracingFlight accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TelSell is rated 6, which is similar to the average cost of Call Center software.

Bottom line: TelSell is more expensive than TracingFlight.

Which software includes more/better features?

We've compared TelSell Vs. TracingFlight based on some of the most important and required Call Center features.

TelSell: We are still working to collect the list of features for TelSell.

TracingFlight: Compliance , Maintenance Management, Maintenance Scheduling, Work Order Management, Service requests.

Target customer size

TelSell's typical customers include: SMBs, and TracingFlight's target customer size include: Small, medium and large size businesses.