Compare Updox and Mend - Dec 2022

Shlomi LaviShlomi Lavi / Dec 23, 2022

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Bottom Line: Which is Better - Updox or Mend?

Updox is more expensive to implement (TCO) than Mend, and Updox is rated higher (85/100) than Mend (76/100). Mend offers users more features (5) than Updox (0).

Looking for the right Telemedicine solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Updox Vs. Mend

Updox: Providing Customer Relationship Management (CRM) for health care, Updox is the industry leading Physician Connectivity Platform. More than 50 electronic health record (EHR) vendors, representing 150,000 physicians, selected Updox as their Health Information Service Provider (HISP) of choice to be a part of the Updox Direct Network (UDN). With our C...

Mend: Mend is a fully integrated patient engagement and communications platform that increases patient volume, closes gaps in care, and automates workflow while enabling medical providers to increase revenue, reduce overhead, and save time. Mend enables patients and providers to connect via smartphones, tablets or computers through telemedicine while sim...

Who is more expensive? Updox or Mend?

The real total cost of ownership (TCO) of Telemedicine software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Updox and Mend.

Updox price starts at $80 per provider/month , On a scale between 1 to 10 Updox is rated 4, which is lower than the average cost of Telemedicine software. Mend price starts at $49 per provider/month , When comparing Mend to its competitors, the software is rated 2 - much lower than the average Telemedicine software cost.

Bottom line: Updox is more expensive than Mend.

Which software includes more/better features?

We've compared Updox Vs. Mend based on some of the most important and required Telemedicine features.

Updox: We are still working to collect the list of features for Updox.

Mend: Chat, Mobile Access, Project Collaboration, HIPAA Compliant, Patient portal.

Target customer size

Updox's typical customers include: SMBs, and Mend's target customer size include: Small, medium and large size businesses.

Updox

ITQlick rating
(3.6/5)

starts at $80 per provider/month

Updox is a cloud-based electronic medical record solution that is developed to be used in various practices of the medical and healthcare industry. The software contains state of the art technologies that helps...

Categories: Patient Portal.

Mend

ITQlick rating
(4.2/5)

starts at $49 per provider/month

Mend software is a cloud-based Telemedicine and Digital Patient Intake system that allows patients and care providers to connect, share files, assessments, messages, photos and data. Care providers and the user...

Categories: Recurring invoicing, Video Conferencing, Residential Remodeling Estimating, Healthcare CRM, Team Collaboration.

Compare specifications

Mend Specifications

ITQlick Score: 76/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telemedicine -> Mend review
Company: Mend
Pricing: starts at $49 per provider/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Mend review, Mend pricing, Mend alternatives

Compare features

Updox: 0 Features

We are working to collect the list of features

Mend: 5 Features

Chat
Mobile Access
Project Collaboration
HIPAA Compliant
Patient portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Updox
ITQlick rating
3.6/5
Score
85/100
Pricing
5.8/10
License pricing
$80 per provider/month
Functionality
3
Review
Compare
Mend
ITQlick rating
4.2/5
Score
76/100
Pricing
2/10
License pricing
$49 per provider/month
Functionality
31
Review
Doxy.me ...
ITQlick rating
4.3/5
Score
89/100
Pricing
2.4/10
License pricing
$35 per provider/month
Functionality
10
Qualifac...
ITQlick rating
4.6/5
Score
86/100
Pricing
4.2/10
License pricing
$195 per month
Functionality
32
Chiron H...
ITQlick rating
3.9/5
Score
85/100
Pricing
4/10
License pricing
$150 per provider
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.