Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - VoIPstudio or 8x8 Contact Center?
8x8 Contact Center is more expensive to implement (TCO) than VoIPstudio, and 8x8 Contact Center is rated higher (93/100) than VoIPstudio (78/100). 8x8 Contact Center offers users more features (14) than VoIPstudio (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VoIPstudio Vs. 8x8, INC
VoIPstudio: Get started in minutes with our intuitive browser based user interface.
Create and manage user groups, IVR call flows, conference rooms, voicemail and call recordings all with the click of a button.
Manage your business communications from a single, simple admin portal.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? VoIPstudio or 8x8 Contact Center?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoIPstudio and 8x8 Contact Center.
VoIPstudio price starts at $5 per user/month , On a scale between 1 to 10 VoIPstudio is rated 2, which is much lower than the average cost of VoIP software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: VoIPstudio cost is around the same cost of 8x8 Contact Center.
Which software includes more/better features?
We've compared VoIPstudio Vs. 8x8 Contact Center based on some of the most important and required VoIP features.
VoIPstudio: Call Conferencing, Call Recording, Call Center, Conference Calling, Contact Management.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Target customer size
VoIPstudio's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.