Web Tracks - Top Competitors (Jul 2022)
Compare Pricing
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Web Tracks review -> Web Tracks competitors |
| Ranking: | Ranked 40 out of 210 Help Desk systems |
| Company: | Gritware |
| Pricing: | starts at $295 per license |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Cloud |
| Links: | Web Tracks review, Web Tracks pricing guide |
Shlomi Lavi / updated: Jul 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Web Tracks vs. Alternatives in 2024
Among the important competitors of Web Track, we can include Freshdesk and TeamSupport. FreshDesk is an extensive solution that can meet the needs of any business size and thus you find more features on this software compared to Web Tracks.Important core features of FreshDesk that are not available on Web Tracks include billing and invoicing, incident and problem management, active directory synchronization, scheduling, and service level agreements. Another important difference between the two systems is that while Web Tracks supports only English, FreshDesk has support for over a dozen major languages.
TeamSupport does not have any noteworthy difference when compared with Web Tracks, although minor differences do exist between the two. For instance, TeamSupport offers two additional core features of contract management and service level agreements.
In reporting services, TeamSupport provides the sole customization capability of fields compared to customization of fields, tables and templates on Web Tracks. TeamSupport also offers integration with API and CRM applications, something that is absent on Web Tracks.
Web Tracks alternatives - for small & large Business
Here are the top 4 alternatives to Web Tracks that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.