Compare WinBill and Nuance IVR - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

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Bottom Line: Which is Better - WinBill or Nuance IVR?

Nuance IVR is more expensive to implement (TCO) than WinBill, and Nuance IVR is rated higher (92/100) than WinBill (77/100). Nuance IVR offers users more features (3) than WinBill (0). There is a clear winner in this case and it is Nuance IVR!

Looking for the right Time and Attendance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TeleManagement Technologies, Inc. Vs. Nuance

TeleManagement Technologies, Inc. : TeleManagement Technologies, Inc. (TTI) has been a leader and innovator of telecom software products and solutions for over two decades. As an experienced leader in telecom expense management software solutions, TTI is respected for providing the best value and backing it up with the superior customer support that is rarely matched in our industry ...

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Who is more expensive? WinBill or Nuance IVR?

The real total cost of ownership (TCO) of Time and Attendance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WinBill and Nuance IVR.

WinBill accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WinBill is rated 6, which is similar to the average cost of Time and Attendance software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WinBill is rated 6, which is similar to the average cost of Time and Attendance software.

Bottom line: WinBill cost is around the same cost of Nuance IVR.

Which software includes more/better features?

We've compared WinBill Vs. Nuance IVR based on some of the most important and required Time and Attendance features.

WinBill: We are still working to collect the list of features for WinBill.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The majority of the customers of this WinBill software are the entrepreneurs engaging with small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses and large enterprises that fully utilizes the benefits offered from the IT, web and data hosting and other related information services sector, main with the expenses management and communication system. The software has mainly been designed for small and medium businesses with no restriction of industrial background.



WinBill

ITQlick rating
(5/5)

WinBill is designed as a telecom expense management that gives users flexible and comprehensive solution in analyzing, controlling and reducing IT/telecom expenses.

Categories: Communications, VoIP, Call Center, Expense Management.

Nuance IVR

ITQlick rating
(3.1/5)

Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.

Categories: IVR.

Compare specifications

Compare features

WinBill: 0 Features

We are working to collect the list of features

Nuance IVR: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WinBill
ITQlick rating
5/5
Score
77/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Compare
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
TimeAttend
ITQlick rating
4.5/5
Score
92/100
Pricing
2.6/10
License pricing
$9 per user/month
Functionality
24
Expensewire-Com
ITQlick rating
3.3/5
Score
84/100
Pricing
2.4/10
License pricing
Pricing not available
Functionality
6
CloudBiometry
ITQlick rating
2.8/5
Score
83/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.