Shlomi Lavi / Dec 17, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
SmartSupport is more expensive to implement (TCO) than Cyberlab Technologies, and Cyberlab Technologies is rated higher (83/100) than SmartSupport (78/100). SmartSupport offers users more features (17) than Cyberlab Technologies (3).
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ZookaWare: ZookaWare, LLC develops spyware removal software solutions. It offers SpyZooka, an antispyware software solution for spyware removal; RegZooka, a registry cleaner product for fixing PC errors, such as dll errors, invalid files, startup errors, missing files, sound problems, missing fonts, empty registry keys, invalid ActiveX keys, and computer cras...
Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cyberlab Technologies and SmartSupport.
Cyberlab Technologies price starts at $29.95 per year , On a scale between 1 to 10 ZookaWare Plus is rated 4, which is lower than the average cost of Remote Support software. SmartSupport price starts at $199 per user/month , When comparing SmartSupport to its competitors, the software is rated 8 - higher than the average Remote Support software cost.
Bottom line: SmartSupport is more expensive than Cyberlab Technologies.
We've compared Cyberlab Technologies Vs. SmartSupport based on some of the most important and required Remote Support features.
Cyberlab Technologies: Data Import/Export, Basic Reports, Online Customer Support.
SmartSupport: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration.
The software is equally suitable for individual and commercial use. SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management.
starts at $29.95 per year
IT Zooka is a spyware protection and anti-virus software solution for personal and commercial use. It also offers various IT and browser management solutions. The software was designed and launched by ZookaWare...
Compare Pricingstarts at $199 per user/month
SmartSupport provides Knowledge Base software integrated with Community Forums. The software provides a simple and user-friendly setup that provides strong search options to enable high agent productivity, by r...
PriceDemo| ITQlick Score: | 83/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Remote Support -> Cyberlab Technologies review |
| Company: | ZookaWare |
| Pricing: | starts at $29.95 per year |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Cloud |
| Links: | Cyberlab Technologies review, Cyberlab Technologies pricing, Cyberlab Technologies alternatives |
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Knowledge Management -> SmartSupport review |
| Company: | Safeharbor Knowledge Solutions |
| Pricing: | starts at $199 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | SmartSupport review, SmartSupport pricing, SmartSupport alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.