Helpdesk Software - Top Competitors (Sep 2022)
Compare Pricing
| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 2.4/10 - low cost |
| Category: | Help Desk -> Helpdesk Software review -> Helpdesk Software competitors |
| Ranking: | Ranked 56 out of 210 Help Desk systems |
| Company: | HESK |
| Pricing: | starts at $29 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpdesk Software review, Helpdesk Software pricing guide |
Shlomi Lavi / updated: Sep 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Helpdesk Software vs. Alternatives in 2024
Hot Help Desk and Zendesk are the competitors of HESK. Hot Help Desk offers free help desk solution like HESK and offers customer portal, automatic ticket assigning, ticket history, report builder and file attachments features. However, the software doesn’t offer much social service features like other similar tools.Zendesk is another popular help desk solution with Salesforce integration support, Google Analytics integration support, knowledge base, portal language options and multiple channel support features. However, the software’s live chat support is not available most of the times.
Helpdesk Software alternatives - for small & large Business
Here are the top 4 alternatives to Helpdesk Software that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.