Seratel - Top Competitors (Sep 2019)

Seratel Review
ITQlick Score: 51/100
ITQlick Rating:
Pricing: 4.4/10 - average cost
Category: Call Center -> Seratel review -> Seratel competitors
Ranking:Ranked 232 out of 240 Call Center systems
Company: Transera Communications
Pricing: starts at $100 per user/month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: Seratel review, Seratel pricing guide
Shlomi LaviShlomi Lavi / updated: Sep 16, 2019

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Seratel vs. Alternatives in 2024

Seratel is a fantastic tool with many features, but it's important to make sure you're choosing the right Call Center software for your company and its unique needs. Seratel has some strong competitors and alternatives, and there's a chance that one of them might be a better fit for your company.

Seratel alternatives - for small & large Business

Here are the top 4 alternatives to Seratel that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Seratel
ITQlick rating
3.7/5
Score
51/100
Pricing
4.4/10
License pricing
$100 per user/month
Functionality
6
Best for SMBs
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Best for Enterprise
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Growing
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Free version
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.