Compare DocuXplorer Personal and Kayako Fusion - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - DocuXplorer Personal or Kayako Fusion?

DocuXplorer Personal is more expensive to implement (TCO) than Kayako Fusion, and Kayako Fusion is rated higher (80/100) than DocuXplorer Personal (50/100). DocuXplorer Personal offers users more features (17) than Kayako Fusion (6).

Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Docuexplorer software Vs. Kayako

Docuexplorer software: DocuXplorer’s document management system offers customers a comprehensive and customizable desktop software and web based solution for securely and affordably managing your documents. With a proven track record for boosting productivity and making businesses more profitable, DocuXplorer’s document management solutions have been praised by clients s...

Kayako : Established in 2001, Kayako builds the world's leading helpdesk and customer engagement solutions which help organizations deliver better customer support. We are passionate about the customer support and experts in creating elegant and powerful web applications to do the job and grow relationships.

Who is more expensive? DocuXplorer Personal or Kayako Fusion?

The real total cost of ownership (TCO) of Document Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DocuXplorer Personal and Kayako Fusion.

DocuXplorer Personal price starts at $5,000 per license , On a scale between 1 to 10 DocuXplorer Personal is rated 4, which is lower than the average cost of Document Management software. Kayako Fusion price starts at $60 per agent/month , When comparing Kayako Fusion to its competitors, the software is rated 2 - much lower than the average Document Management software cost.

Bottom line: DocuXplorer Personal is more expensive than Kayako Fusion.

Which software includes more/better features?

We've compared DocuXplorer Personal Vs. Kayako Fusion based on some of the most important and required Document Management features.

DocuXplorer Personal: this software is considered "feature-rich" with more than 10 important features, here is a partial list: API Availability, Collaboration Management, Compliant With HIPAA, Compliant With ISO, Compliant with SEC, Compliant With SOX , Document Assembly, Document Check-In/Check-Out.

Kayako Fusion: Data Import/Export, Data Import/Export, Basic Reports, Basic Reports, Online Customer Support.

Target customer size

DocuXplorer Personal's typical customers include: Medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.