Compare Robotic Surgery and Customer Thermometer - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Robotic Surgery or Customer Thermometer?

Robotic Surgery is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than Robotic Surgery (56/100). Customer Thermometer offers users more features (7) than Robotic Surgery (3). There is a clear winner in this case and it is Customer Thermometer!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Care Connect Vs. Customer Thermometer

Care Connect: Why the Epic system? In our opinion and that of others throughout the health care industry, Epic is the best electronic health record (EHR) system, hands down. We chose Epic for these main reasons: The best combination of usability and features. Epic has the most complete, easy to- use functionality, not just for individual physician pra...

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

Who is more expensive? Robotic Surgery or Customer Thermometer?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Robotic Surgery and Customer Thermometer.

Robotic Surgery accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Robotic Surgery is rated 6, which is similar to the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: Robotic Surgery is more expensive than Customer Thermometer.

Which software includes more/better features?

We've compared Robotic Surgery Vs. Customer Thermometer based on some of the most important and required Customer Service features.

Robotic Surgery: Data Import/Export, Basic Reports, Online Customer Support.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.

Target customer size

Robotic Surgery's typical customers include: Medium and large size businesses, Customer Thermometer is ideal for different companies, big or small.