Infor SCM Review - why 3.5 stars?

Shlomi Lavi / updated: Sep 23, 2022

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What is Infor SCM?

Infor SCM is both cloud-based as well as an on-premise supply chain management solution that is developed majorly for logistics service providers. The on-premise deployment can be done on either the windows platform or the Mac OS platform depending on the customer choice. To operate an agile enterprise, the logistics service providers need to move and manage information appropriately.

The Infor SCM offers to ease the process of transport management and warehouse management so that the customers can get the value for their money. Major features found in Infor SCM include inventory management, order management, and fleet management among others. Infor Inc. is a company that develops and distributes Infor SCM. The company is based in the United States.

Who is it best for?

nfor SCM is suitable for large enterprises that are looking for a supply chain management solution. The software offers industry specific functions for food and beverage, consumer goods, chemicals and pharmaceuticals, distribution, logistics providers, high tech and electronics and automotive industries. Yara International ASA, Vonpar and UTI are some of the clients of Infor SCM.

Main features and functionalities

Infor SCM comes with optimization, analyzing, communicating and designing features for users. The optimization part can help users to optimize most of the supply chain management plan by offering forecasting, scheduling and planning features. The analyzing part can help users to analyze manufacturing and supply chain options and relevant restrictions and choose the plan that can make the best use of all the available resources.

The communicating part can help users to collaborate more effectively with suppliers, customers and partners using social networking sites and internet. Other notable features are demand planning, sales planning, strategic sourcing, manufacturing planning and logistics management, shipping management, eCommerce integration and barcode/RFID scanning.

What is the actual cost?

ITQlick pricing score is 7.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infor SCM. You can also find here pricing information from Infor SCM's website.

Pros

• Infor SCM is a robust supply chain management solution with several features common to software in its category
• The software has a user-friendly interface that makes navigation easy
• Infor SCM provides excellent real-time visibility into inventory, purchase orders, and other aspects of supply chain management
• The software uses software as a service deployment model and is completely web-based
• The tool offers live chat, phone, webinars, forums and email as technical support
• The platform offers a clear picture of all the processes
• It provides support for many features compared to competitors
• Receipts can be imported and exported efficiently
• The supply chain management solution is completely web-based and can be accessed from any internet enabled device, anytime
• The supply chain management software comes with customer returns and shipping management features unlike other similar tools

Cons

• Debugging issues on Infor SCM is sometimes tricky
• The platform has a steep learning curve for new users
• The collaboration system of Infor10 Supply Chain Planning only offers self-serve internet portal and doesn’t have any other feature
• The tool doesn’t offer any mobile dedicated app for iOS, Android or Windows mobile based devices
• The 24/7 critical incident support is not available in the Infor Xtreme Support basic plan and requires purchasing Infor Xtreme Premium support for this tool

How it stacks up?

Access a head to head analysis of Infor SCM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Infor SCM right for you or your business?

Infor SCM is a supply chain management solution that serves customers in distribution, equipment, fashion, and logistics service providers. The software is highly scalable for midsize and large-scale logistics operations.