SherpaDesk Review - why 4.8 stars?
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SherpaDesk review |
Ranking: | Ranked 44 out of 210 Help Desk systems |
Company: | SherpaDesk |
Pricing: | starts at $39 per agent/month |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | SherpaDesk pricing, SherpaDesk alternatives |
Shlomi Lavi / updated: Aug 06, 2022
Several features found in SherpaDesk include SLA management, real-time chat, email integration, interaction tracking, knowledge base management, and customized branding, among others. SherpaDesk is a company that develops and distributes SherpaDesk software. The software is found in the United States and has been operational since 2012.
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Table of Contents
What is SherpaDesk?
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises. SherpaDesk helps bring into one suite several businesses solutions such as customer management, monitors the profitability of the projects being done by the business and help in billing and invoicing service s around the company.Several features found in SherpaDesk include SLA management, real-time chat, email integration, interaction tracking, knowledge base management, and customized branding, among others. SherpaDesk is a company that develops and distributes SherpaDesk software. The software is found in the United States and has been operational since 2012.
Who is it best for?
The typical customers include the following business size: SMBs.What is the actual cost?
The cost of license starts at $39 per agent/month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for SherpaDesk. You can also find here pricing information from SherpaDesk's website.Pros
- SherpaDesk is cheap compared to its competitors
- The software is customizable to fit in the business process
- SherpaDesk has excellent customer support
Cons
- The platform is not flexible since it is only cloud-based
How it stacks up?
Access a head to head analysis of SherpaDesk vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
SherpaDesk
ITQlick rating
4.8/5
Score
81/100
Pricing
4/10
License pricing
$39 per agent/month
Functionality
10
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SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
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Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Review
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Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
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Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3
Review
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Frequently Asked Questions (FAQs)
Is SherpaDesk right for you or your business?
SherpaDesk is designed to work in businesses of all sizes, starting from small-sized businesses, medium-sized businesses, and large enterprises. The software can be used in various businesses in different industries ranging from construction, manufacturing, insurance, and marketing, among others.List of categories
Billing & Invoicing
Help Desk
Mobile CRM
Self-Service Portal
Ticket Management
ITIL
Invoicing
Chat
Knowledge Management
Contract Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.