Compare Infinity Call Tracking and DialMyCalls - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Infinity Call Tracking or DialMyCalls?

Infinity Call Tracking is more expensive to implement (TCO) than DialMyCalls, and DialMyCalls is rated higher (77/100) than Infinity Call Tracking (75/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infinity Tracking Vs. OnTimeTelecom

Infinity Tracking: Infinity is the UK’s leading advanced call tracking, call management and complete business phone solution, all delivered from the Infinity Cloud. Available in over 50 countries, Infinity’s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey. Incor...

OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...

Who is more expensive? Infinity Call Tracking or DialMyCalls?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity Call Tracking and DialMyCalls.

Infinity Call Tracking price starts at $199 per month , On a scale between 1 to 10 Infinity Call Tracking is rated 6, which is similar to the average cost of Call Center software. DialMyCalls price starts at $6.74 per month , When comparing DialMyCalls to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Infinity Call Tracking is more expensive than DialMyCalls.

Which software includes more/better features?

We've compared Infinity Call Tracking Vs. DialMyCalls based on some of the most important and required Call Center features.

Infinity Call Tracking: We are still working to collect the list of features for Infinity Call Tracking.

DialMyCalls: We are still working to collect the list of features for DialMyCalls.

Target customer size

Infinity Call Tracking's typical customers include: Small, medium and large size businesses, and DialMyCalls's target customer size include: Small, medium and large size businesses.