Shlomi Lavi / May 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
IP PBX is more expensive to implement (TCO) than Five9, and Five9 is rated higher (88/100) than IP PBX (62/100). Five9 offers users more features (15) than IP PBX (3). There is a clear winner in this case and it is Five9!
Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IP PBX and Five9 Virtual Call Center.
IP PBX price starts at $285 per year , On a scale between 1 to 10 IP PBX is rated 6, which is similar to the average cost of Business Intelligence software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average Business Intelligence software cost.
Bottom line: IP PBX cost is around the same cost of Five9 Virtual Call Center.
We've compared IP PBX Vs. Five9 based on some of the most important and required Business Intelligence features.
IP PBX: Data Import/Export, Basic Reports, Online Customer Support.
Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.
Customers of the software include some of the leading businesses all over the world, although it is also viable for small and medium businesses. Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.
starts at $285 per year
IP PBX is a voice over IP (VoIP) software system for businesses of all sizes. It comes with a web based configurable interface and offers calling and voicemail management. The software was designed and launched...
Compare Pricing| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Business Intelligence -> IP PBX review |
| Company: | 3CX |
| Pricing: | starts at $285 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Mobile |
| Links: | IP PBX review, IP PBX pricing, IP PBX alternatives |
| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Five9 review |
| Company: | Five9 |
| Pricing: | starts at $149 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Five9 review, Five9 pricing, Five9 alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.