Compare GoTo Connect and ShoreTel - Nov 2022

Shlomi LaviShlomi Lavi / Nov 05, 2022

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Bottom Line: Which is Better - GoTo Connect or ShoreTel?

ShoreTel is more expensive to implement (TCO) than GoTo Connect, and ShoreTel is rated higher (92/100) than GoTo Connect (72/100). GoTo Connect offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Jive Communications, Inc Vs. ShoreTel, Inc.

Jive Communications, Inc: Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Jive is rapidly becoming the standard for business communications worldwide. All of Jive’s hosted services run on Jive Core, a proprietary, cloud-based platform. The Jive Core architecture has been purpose-built to deliver the most ...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? GoTo Connect or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoTo Connect and ShoreTel.

GoTo Connect price starts at $24 per user/month , On a scale between 1 to 10 Jive Hosted VoIP is rated 2, which is much lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than GoTo Connect.

Which software includes more/better features?

We've compared GoTo Connect Vs. ShoreTel based on some of the most important and required VoIP features.

GoTo Connect: Call Conferencing, Call Recording, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

GoTo Connect's typical customers include: Small, medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.



GoTo Connect

ITQlick rating
(4.5/5)

starts at $24 per user/month

GoTo Connect is a growing cloud-based VoIP software, it is designed to support small, medium and large size business. GoTo Connect received a rating of 4.5 from ITQlick team. The software cost is considered aff...

Categories: Communications, Call Recording, IVR, VoIP.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

Compare features

GoTo Connect: 5 Features

Call Conferencing
Call Recording
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
GoTo Con...
ITQlick rating
4.5/5
Score
72/100
Pricing
2/10
License pricing
$24 per user/month
Functionality
15
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.