Optimized Collections is a leading cloud-based Call Center software, it is designed to support small, medium and large size call centers. Optimized Collections received a rating of 3.8 from ITQlick team. The so...
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nextiva app is more expensive to implement (TCO) than Optimized Collections, and nextiva app is rated higher (99/100) than Optimized Collections (59/100). nextiva app offers users more features (16) than Optimized Collections (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Optimized Collections and Nextiva Hosted Call Center.
Optimized Collections accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Optimized Collections is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Optimized Collections cost is around the same cost of Nextiva Hosted Call Center.
We've compared Optimized Collections Vs. nextiva app based on some of the most important and required Call Center features.
Optimized Collections: Data Import/Export, Basic Reports, Online Customer Support.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Optimized Collections's typical customers include: Small, medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.
Optimized Collections is a leading cloud-based Call Center software, it is designed to support small, medium and large size call centers. Optimized Collections received a rating of 3.8 from ITQlick team. The so...
Compare Pricingstarts at $11.95 per user/month
Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...
Compare PricingITQlick Score: | 59/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Optimized Collections review |
Company: | Aspect Software, Inc |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Optimized Collections review, Optimized Collections pricing, Optimized Collections alternatives |
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> nextiva app review |
Company: | Nextiva |
Pricing: | starts at $11.95 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.