Compare Wisetail LMS and SolarWinds Service Desk - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - Wisetail LMS or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Wisetail LMS, and SolarWinds Service Desk is rated higher (94/100) than Wisetail LMS (82/100). SolarWinds Service Desk offers users more features (18) than Wisetail LMS (5).

Looking for the right LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Wisetail Vs. Samanage

Wisetail: Wisetail LMS / We Power Great Places To Work Next generation learning management system hand-built in Bozeman, Montana. The best LMS design improves how employees learn. And with better design, employees spend more time engaging with the system instead of learning the system. Wisetail’s learning management system is custom-branded to fit your organ...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Wisetail LMS or SolarWinds?

The real total cost of ownership (TCO) of LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Wisetail LMS and SolarWinds.

Wisetail LMS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Wisetail LMS Software is rated 2, which is much lower than the average cost of LMS software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average LMS software cost.

Bottom line: SolarWinds is more expensive than Wisetail LMS.

Which software includes more/better features?

We've compared Wisetail LMS Vs. SolarWinds Service Desk based on some of the most important and required LMS features.

Wisetail LMS: Mobile Access, Project Collaboration, Business performance management, Sales, Business Process.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Wisetail LMS's typical customers include: Medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

Wisetail LMS

ITQlick rating
(4.9/5)

Wisetail LMS software is a cloud-based learning management system that offers course authoring, assessment, certification, learning path creation, peer recognition, communication, feedback collection tools and ...

Categories: Feedback Management, Team Collaboration, E-Learning, Employee Recognition.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Wisetail LMS: 5 Features

Mobile Access
Project Collaboration
Business performance management
Sales
Business Process

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Wisetail...
ITQlick rating
4.9/5
Score
82/100
Pricing
3/10
License pricing
Pricing not available
Functionality
14
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Coassemb...
ITQlick rating
4.6/5
Score
94/100
Pricing
3/10
License pricing
$50 per month
Functionality
4
coggno t...
ITQlick rating
4.6/5
Score
92/100
Pricing
6.6/10
License pricing
$199 per month
Functionality
16
Finalsit...
ITQlick rating
4.8/5
Score
92/100
Pricing
6/10
License pricing
$3,000 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.