Bitrix24 Pricing Plans & Cost Guide (Mar 2023)
Compare Pricing
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 6/10 - average cost |
| Category: | CRM -> Bitrix24 review -> Bitrix24 pricing |
| Ranking: | Ranked 16 out of 605 CRM systems |
| Company: | Bitrix, Inc. |
| Pricing: | starts at $61 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Bitrix24 review, Bitrix24 alternatives |
Shlomi Lavi / Mar 07, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
Bitrix24 pricing: How much does it cost in 2024?
Bitrix24 offers three plans starting from $61 per user per month. The different plans are Basic, Standard, and Professional. There are both monthly and annual contracts available.
-
Basic- Cost $61 per user per month.
-
Standard- Cost $124 per user per month.
-
Professional- Cost $249 per user per month.
Prices and Plans Compared
Bitrix24 provides a free plan with unlimited user support, 5 GB of cloud storage, and access to core CRM, task management, and document management features. In contrast, communication tools are completely free for unlimited users.
All communication and collaboration tools in Bitrix24 CRM, such as the activity stream, workgroups, instant message (IM) and group chats, email, telephony, mobile, employee directory, and company structure directory, are available to unlimited users for free.
The Basic tier, which costs $61 per month for up to 5 users, includes 24 GB of storage and features like CRM record conversions, change history, and access logs, as well as a list view with more than 500 records. The Standard plan costs $124 per month and allows for 50 users and 100 GB of storage.
At $249 per month, the Professional plan includes 1,024GB of online storage, work reports, time management functions, meetings and briefings, records management, the ability to use your domain name, and support for 100 users.
For small businesses on a budget, Monday.com is a good project management tool. The free edition of Monday.com is so feature-rich that it could serve the needs of many small enterprises. Users of the free edition can create bespoke boards with unlimited documents and more than 200 templates.
Which Plan Is Right for You?
Overall, it has all of the basic CRM features as well as extras such as project management that are not always found in CRMs. This, combined with a free subscription, makes it an attractive option for small businesses.
Bitrix24 CRM is available in a variety of pricing plans. Paid plans give users access to all of the application features and tools, as well as additional online storage. Depending on your business needs, you can choose between free, Basic, Standard, and Professional plans.
Bitrix24 does a good job of providing small and midsized businesses (SMBs) or even startups with basic customer relationship management (CRM) and lead management capabilities.
Bitrix24 vs. competitors (pricing)
|
Software |
Pricing |
Free Trial |
|
Bitrix24 CRM |
$61 to $249 per user per month |
Free Plan |
|
Zoho CRM |
$59 to $299 per user per month |
15 days |
|
Salesforce Sales Cloud |
$25 to $300 per user per month |
30 days |
|
Pipeliner CRM |
$65 to $150 per user per month |
14 days |
|
Freshsales |
$18 to $83 per user per month |
Free Plan |
Cost of software customizations
Customizing the software to meet the specific needs of the organization can be a costly process, especially if the customization requires significant development or integration work. The average cost of customization can range from a few thousand dollars to several hundred thousand dollars, depending on the complexity of the customization work.
Data migration cost Relevant for Bitrix24
Migrating data from old systems to the new software can be a time-consuming and costly process, especially if the data is large or complex. The average cost of data migration can range from a few thousand dollars to several hundred thousand dollars, depending on the size and complexity of the data.
Cost of training
How many groups (different departments, usages, type of users) are needed for Bitrix24 training? Training employees to use the new software can be a significant cost, especially if the software is complex or requires specialized knowledge. The average cost of training can range from a few hundred dollars to several thousand dollars per employee, depending on the complexity of the software and the duration of the training.
Cost of maintenance
Ongoing maintenance and support for the software can be a significant cost, especially if the software requires frequent updates or has a high rate of bugs or issues. The average cost of maintenance can range from a few hundred dollars to several thousand dollars per year, depending on the complexity of the software and the level of support required.
Frequently Asked Questions (FAQs)
Our Veredict
Bitrix24 CRM is an extremely effective CRM tool. Bitrix24 CRM is less expensive than Salesforce Sales Cloud Lightning Professional and Zoho CRM, but its features are just as extensive, if a little more intimidatingly presented.
Bitrix24 CRM lacks the customization options that make other tools more adaptable. Smaller businesses are unlikely to use every tool in Bitrix24 CRM arsenal, and many will suffice with the free plan. The Standard and Professional plans are still very affordable for what they offer for businesses that require more users and storage. Bitrix24 CRM is a well-planned CRM service that can handle almost any task you throw at it.
Bitrix24 CRM has a wide range of lead management tools as well as some useful automation features, combining to make it an excellent SMB value, though it still has a long way to go in terms of software simplicity.
Customer Relationship Management (CRM) Software Price Range
Most CRM software in the market are priced on a per-user, per-month basis; hence, businesses can expect to pay between the range of $10 to $200 per user monthly. There are also some CRM products with yearly pricings and others with perpetual licenses.
The above price range depends on the sophistication of the CRM products feature-wise, as well as the number of user accesses or accounts paid for. Some CRM software within the above price ranges are Zendesk Sell, which starts from $19 monthly per user, FreeAgent CRM pricing starts from $25 monthly per user, and GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts.
In addition, CRM products target different sizes of organizations, and their price ranges are as follows:
- Small Businesses can expect to pay between the range of $10 to $25 for CRM software. The prices are set on a per user per month basis. For example, Zoho CRM costs $12 per user per month, Fresh Sales costs $13 per user, per month, and Copper pricing starts $19 per user per month. In addition to this, some products offer small businesses very basic packages which can be gotten for free.
- Medium Businesses can expect to pay between $25 to $50 for CRM software. While most products for medium-sized businesses are priced on a per user, per month basis, the number of employees or registered users will determine the prize of the software per user. For example, Hubspot costs up to $30 per user monthly but $50 monthly for two users. Others are Benchmark ONE, which costs $40 monthly per user, and Skynamo, which is priced at $46 per user monthly.
- Large Businesses can expect prices that fall within $50 to $200 for CRM products. CRM offerings for large business organizations typically come with more features; hence, there may be separate fees for installation, setup, or training. Some CRM software within this tier are FreeAgent CRM, which costs $130 price monthly per user; GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts , and Quick Base pricing falls around $500 monthly for a number of users.
CRM best of breeds and their price ranges are as follows:
- Marketing Automation Software Marketing automation products can be divided into three tiers, each carrying prices that range from $0 to $19, $19 to $50, and $50 upwards, respectively. For instance, Active Campaign pricing starts from $15 monthly per user, Hubspot Marketing Automation costs up to $50 per user monthly, and Integrated Marketing Portal pricing is around $50 per user monthly.
- Lead Management Software The pricing for Lead management products in the market usually varies between $11 and $60 upwards. These price ranges depend on the level of the products offerings and the number of registered users per month. For example, SalesExec pricing starts from $65 per user monthly, Salesforce Essentials costs around $25 per user monthly, and Lead Capsule pricing starts from around $500 per month for a number of years.
- SalesForce Automation Software SalesForce automation products pricing ranges from $13 to $50 upwards, depending on the level of their offerings and the number of registered accounts per month. The prices are set per user, per month; hence, SAA software pricing like Really Simple System starts from $14 per user monthly, Pepperi pricing is around $48 per user monthly, and Cliently costs up to $39 per user per month.
- Contact Management Software Most contact management products in the market are priced on a per month basis, and there are typically set limits to the number of contacts each user can manage on the software. Depending on the level of offers, prices may fall between $0 to $14, $14 to $25, and $25 to $400. For example, Infloflo pricing starts from around $100 per month, DejaOffice PC CRM costs up to $50 monthly, and AirTable pricing starts from $14 per month.
- Email Marketing Software Email marketing products are priced per month, and there are usually limits on the number of subscribers or emails for each user monthly. The prices range from $0 and $30 upwards, depending on the package level. For example, Constant Contact pricing starts from $20 per month, SendinBlue pricing starts from $25 per month, and Campaigner costs around $19 per month.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.