Compare Dassault Systemes and Cisco WebEx Support Center - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dassault Systemes or Cisco WebEx Support Center?

Cisco WebEx Support Center is more expensive to implement (TCO) than Dassault Systemes, and Cisco WebEx Support Center is rated higher (85/100) than Dassault Systemes (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Accelrys Vs. WebEx

Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.

WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...

Who is more expensive? Dassault Systemes or Cisco WebEx Support Center?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dassault Systemes and Cisco WebEx Support Center.

Dassault Systemes accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Accelrys informatics is rated 4, which is lower than the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.

Bottom line: Cisco WebEx Support Center is more expensive than Dassault Systemes.

Which software includes more/better features?

We've compared Dassault Systemes Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.

Dassault Systemes: Data Import/Export, Basic Reports, Online Customer Support.

Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Dassault Systemes's typical customers include: Small, medium and large size businesses, and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.