Compare Activeview 360 and QuestBack Enterprise Feedback - Jul 2022

Shlomi LaviShlomi Lavi / Jul 26, 2022

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Bottom Line: Which is Better - Activeview 360 or QuestBack Enterprise Feedback?

QuestBack Enterprise Feedback is more expensive to implement (TCO) than Activeview 360, and Activeview 360 is rated higher (84/100) than QuestBack Enterprise Feedback (81/100). QuestBack Enterprise Feedback offers users more features (6) than Activeview 360 (3).

Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SurveyConnect Vs. QuestBack

SurveyConnect: SurveyConnect has provided 360 assessment and survey applications and services to the Human Resource, Talent Management, OD and Customer Relationship Management markets since 1996. From interim project support to fully outsourced solutions, we provide the services to ensure quality results throughout the survey process. Our expertise in data collec...

QuestBack: QuestBack.com has created this Privacy Statement to demonstrate our dedication towards securing our site and to protect our customers against any dissemination of information. Information collection and use Any information stored on our site is treated as confidential and not given away or sold to anyone. All information is stored strictly secure...

Who is more expensive? Activeview 360 or QuestBack Enterprise Feedback?

The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Activeview 360 and QuestBack Enterprise Feedback.

Activeview 360 price starts at $500 per license , On a scale between 1 to 10 Activeview 360 is rated 4, which is lower than the average cost of Feedback Management software. QuestBack Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Activeview 360 is rated 4, which is lower than the average cost of Feedback Management software.

Bottom line: QuestBack Enterprise Feedback is more expensive than Activeview 360.

Which software includes more/better features?

We've compared Activeview 360 Vs. QuestBack Enterprise Feedback based on some of the most important and required Feedback Management features.

Activeview 360: Data Import/Export, Basic Reports, Online Customer Support.

QuestBack Enterprise Feedback: Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. QuestBack Enterprise Feedback is perfect for mid-size companies and large enterprises and can also help companies from iconic global enterprises to disruptive start-ups to get feedback from both employees and customers.



Activeview 360

ITQlick rating
(3.7/5)

starts at $500 per license

ActiveView 360 is a web based feedback management and performance assessment solution for businesses of all sizes. Its capabilities include question library, self service portal, graphical statistics, and other...

Categories: Human Resources, Online Community.

QuestBack Enterprise Feedback

ITQlick rating
(2.8/5)

QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Activeview 360: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

QuestBack Enterprise Feedback: 6 Features

Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.