Shlomi Lavi /
Mar 14, 2022
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Bottom Line: Which is Better - Adobe Social or KANA Express?
KANA Express is more expensive to implement (TCO) than Adobe Social, and Adobe Social is rated higher (91/100) than KANA Express (77/100). Adobe Social offers users more features (5) than KANA Express (1). There is a clear winner in this case and it is Adobe Social!
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Adobe Vs. Verint
Adobe: Adobe is changing the world through digital experiences. For more than two decades, Adobe has been at the heart of making engaging experiences happen, and we fuel the content creation and delivery ecosystem in a way no other technology company can. nnWhether it's a smartphone or tablet app, a game, a video, a digital magazine, a website, or an ...
Verint: ...
Who is more expensive? Adobe Social or KANA Express?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Adobe Social and KANA Express.
Adobe Social price starts at $52.99 per month , On a scale between 1 to 10 Adobe Social is rated 4, which is lower than the average cost of Social Media Management software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Social Media Management software cost.
Bottom line: KANA Express is more expensive than Adobe Social.
Which software includes more/better features?
We've compared Adobe Social Vs. KANA Express based on some of the most important and required Social Media Management features.
Adobe Social: Facebook Integration, Content Templates, Template Creator, Twitter Integration, WYSIWYG App Builder.
KANA Express: Customer Service.
Target customer size
Adobe Social tries to do everything and fails in most. Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.