Shlomi Lavi / Sep 12, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
SherpaDesk is more expensive to implement (TCO) than AffinityLive Sync, and AffinityLive Sync is rated higher (86/100) than SherpaDesk (81/100). AffinityLive Sync offers users more features (3) than SherpaDesk (0). There is a clear winner in this case and it is AffinityLive Sync!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software. SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AffinityLive Sync and SherpaDesk.
AffinityLive Sync price starts at $24 per 5 users/month , On a scale between 1 to 10 AffinityLive Sync is rated 2, which is much lower than the average cost of Help Desk software. SherpaDesk price starts at $39 per agent/month , When comparing SherpaDesk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SherpaDesk is more expensive than AffinityLive Sync.
We've compared AffinityLive Sync Vs. SherpaDesk based on some of the most important and required Help Desk features.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
Main customer base of the software comes from small and medium businesses. and SherpaDesk's target customer size include: SMBs.
starts at $24 per 5 users/month
Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...
Compare Pricingstarts at $39 per agent/month
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
Compare Pricing| ITQlick Score: | 86/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> AffinityLive Sync review |
| Company: | AffinityLive |
| Pricing: | starts at $24 per 5 users/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | AffinityLive Sync review, AffinityLive Sync pricing, AffinityLive Sync alternatives |
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> SherpaDesk review |
| Company: | SherpaDesk |
| Pricing: | starts at $39 per agent/month |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | SherpaDesk review, SherpaDesk pricing, SherpaDesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.