Compare AireContact and Stackify - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - AireContact or Stackify?

Stackify is more expensive to implement (TCO) than AireContact, and Stackify is rated higher (97/100) than AireContact (76/100). Stackify offers users more features (6) than AireContact (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AireContact Vs. Stackify

AireContact: AireContact is a cloud based software solution that delivers call center interaction and management tools for small and midsize businesses and distributed enterprises. With AireContact, businesses enjoy an end-to-end platform that manages all of their channels of communication with their customers, including inbound and outbound voice calls, cus...

Stackify: Stackify provides operations, support managers and software developers with an innovative cloud based platform that allows them to monitor and troubleshoot their applications. Using Stackify businesses can easily and quickly detect and resolve application issues. Stackify provides insight as to why an application isn’t working, is slow, or just act...

Who is more expensive? AireContact or Stackify?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AireContact and Stackify.

AireContact accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AireContact is rated 4, which is lower than the average cost of Call Center software. Stackify price starts at $35 per server/month , When comparing Stackify to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: AireContact cost is around the same cost of Stackify.

Which software includes more/better features?

We've compared AireContact Vs. Stackify based on some of the most important and required Call Center features.

AireContact: Chat, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Stackify: 24/7 Telephone Support, API, Customizable Reporting, Dashboard, Email alerts.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. The software application is an extensive solution that is sufficient for the demands of any type of service size.