Compare AJ Help Desk and AJ Help Desk - Feb 2020

Shlomi LaviShlomi Lavi / Feb 02, 2020

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Bottom Line: Which is Better - AJ Help Desk or AJ Help Desk?

AJ Help Desk is more expensive to implement (TCO) than AJ Help Desk, and AJ Help Desk is rated with the same score (50/100) as AJ Help Desk (50/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AJ Square Inc Vs. AJ Square Inc

AJ Square Inc: AJ Square Incorporation is a U.S.based global IT service provider delivering technology-driven business solutions that meet the strategic objectives of IT clients. Each solution is delivered with the industry-benchmark predictability and operational superiority thereby increasing competitiveness of Global Clients in this information age.

AJ Square Inc: AJ Square Incorporation is a U.S.based global IT service provider delivering technology-driven business solutions that meet the strategic objectives of IT clients. Each solution is delivered with the industry-benchmark predictability and operational superiority thereby increasing competitiveness of Global Clients in this information age.

Who is more expensive? AJ Help Desk or AJ Help Desk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AJ Help Desk and AJ Help Desk.

AJ Help Desk price starts at $399 per license , On a scale between 1 to 10 AJ Help Desk is rated 4, which is lower than the average cost of Help Desk software. AJ Help Desk price starts at $399 per license , When comparing AJ Help Desk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: AJ Help Desk cost is around the same cost of AJ Help Desk.

Which software includes more/better features?

We've compared AJ Help Desk Vs. AJ Help Desk based on some of the most important and required Help Desk features.

AJ Help Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.

AJ Help Desk: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

The software is a reasonable choice for any business line regardless of size and type. The software is a reasonable choice for any business line regardless of size and type.

AJ Help Desk

ITQlick rating
(5/5)

starts at $399 per license

AJ Help Desk is a help desk, consulting, and management software for your business. The software was designed by AJ Square Inc., Tamilnadu, India. It provides technology-driven IT business solutions for efficie...

Categories: Help Desk.

AJ Help Desk

ITQlick rating
(5/5)

starts at $399 per license

AJ Help Desk is a help desk, consulting, and management software for your business. The software was designed by AJ Square Inc., Tamilnadu, India. It provides technology-driven IT business solutions for efficie...

Categories: Help Desk.

Compare specifications

Compare features

AJ Help Desk: 16 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Remote Control Access
Reporting
Scheduling
Self Service Portal
Service Level Agreements

AJ Help Desk: 16 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Remote Control Access
Reporting
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
AJ Help ...
ITQlick rating
5/5
Score
50/100
Pricing
5/10
License pricing
$399 per license
Functionality
17
Compare
AJ Help ...
ITQlick rating
5/5
Score
50/100
Pricing
5/10
License pricing
$399 per license
Functionality
17
Compare
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.