Compare Aspect and Chrome River EXPENSE - Jan 2023

Shlomi LaviShlomi Lavi / Jan 31, 2023

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Bottom Line: Which is Better - Aspect or Chrome River EXPENSE?

Chrome River EXPENSE is more expensive to implement (TCO) than Aspect, and Chrome River EXPENSE is rated higher (79/100) than Aspect (78/100). Chrome River EXPENSE offers users more features (6) than Aspect (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vortalsoft Vs. Chrome River Technologies

Vortalsoft: VortalSoft is a privately held, global information technology solutions firm founded in 2000. Our employees collectively have over 500 years of Information Technology business experience. Vortalsoft is a new category of consulting and services firm. We are focused solely on building solutions and capabilities that help companies build competitive d...

Chrome River Technologies: The Chrome River online expense reporting and invoice management service provides complete process automation and cost controls around an organization's accounts payable operations. We have artfully combined the latest internet technologies and financial systems experience to deliver a service that offers unprecedented ease-of-use, tremendous co...

Who is more expensive? Aspect or Chrome River EXPENSE?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect and Chrome River EXPENSE.

Aspect price starts at $2,000 per license , On a scale between 1 to 10 Aspect is rated 4, which is lower than the average cost of Call Center software. Chrome River EXPENSE accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Chrome River EXPENSE is more expensive than Aspect.

Which software includes more/better features?

We've compared Aspect Vs. Chrome River EXPENSE based on some of the most important and required Call Center features.

Aspect: We are still working to collect the list of features for Aspect.

Chrome River EXPENSE: Workflow, Invoice Templates, eReceipt Import, Reimbursement Management, Spend Control.

Target customer size

Aspect's typical customers include: Medium and large size businesses, Customers of the software include businesses of all sizes with no restriction on industrial affiliation.

Aspect

ITQlick rating
(3.6/5)

starts at $2,000 per license

Aspect is a cloud-based and on-premise workforce optimization, call center, self-service and customer engagement platform for medium-sized and large enterprises. The call center helps the user build a better re...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center.

Chrome River EXPENSE

ITQlick rating
(4.5/5)

Chrome River Expense is an expense reporting solution for businesses of all sizes. It offers such capabilities as invoice management, receipt management, spend control, and others. The software was designed and...

Categories: Billing & Invoicing, Accounts Receivable, Human Resources, Expense Management, Workflow Management.

Compare specifications

Compare features

Aspect: 0 Features

We are working to collect the list of features

Chrome River EXPENSE: 6 Features

Workflow
Invoice Templates
eReceipt Import
Reimbursement Management
Spend Control
Expense Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aspect
ITQlick rating
3.6/5
Score
78/100
Pricing
5.6/10
License pricing
$2,000 per license
Functionality
6
Review
Compare
Chrome R...
ITQlick rating
4.5/5
Score
79/100
Pricing
6.8/10
License pricing
Pricing not available
Functionality
12
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.