Compare Backlog and Mhelpdesk - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Backlog or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than Backlog, and Mhelpdesk is rated higher (95/100) than Backlog (85/100). Mhelpdesk offers users more features (15) than Backlog (4). There is a clear winner in this case and it is Mhelpdesk!

Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nulab Inc. Vs. Mhelpdesk

Nulab Inc.: Nulab is a company that develops web-based software to support team collaboration. Their main products are a drawing tool and a project management tool. The goal of Nulab is to create platforms for people to work together efficiently. These platforms improve team member communication and promote creative collaboration in order to effectively sol...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? Backlog or Mhelpdesk?

The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Backlog and Mhelpdesk.

Backlog price starts at $35 per month , On a scale between 1 to 10 Backlog is rated 6, which is similar to the average cost of Project Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Project Management software cost.

Bottom line: Backlog cost is around the same cost of Mhelpdesk.

Which software includes more/better features?

We've compared Backlog Vs. Mhelpdesk based on some of the most important and required Project Management features.

Backlog: Workflow, Issue Tracking, Task Management, Ticket Management.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Backlog's typical customers include: Small businesses and start ups, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.