Compare Bold360 and Pure Chat - Nov 2022

Shlomi LaviShlomi Lavi / Nov 09, 2022

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Bottom Line: Which is Better - Bold360 or Pure Chat?

Bold360 is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than Bold360 (69/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LogMeIn Vs. Pure Chat, Inc.

LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who is more expensive? Bold360 or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bold360 and Pure Chat.

Bold360 price starts at $599 per user/year , On a scale between 1 to 10 Bold360 is rated 6, which is similar to the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Bold360 is more expensive than Pure Chat.

Which software includes more/better features?

We've compared Bold360 Vs. Pure Chat based on some of the most important and required Chat features.

Bold360: We are still working to collect the list of features for Bold360.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

Bold360's typical customers include: Start up, Small business, The software is a most viable solution for small and medium sized businesses.

Bold360

ITQlick rating
(4.3/5)

starts at $599 per user/year

Bold360 brings the best of AI chatbots and human support together so your customers and employees get what they need the first time, every time. Deliver exceptional experiences and solve problems faster with B...

Categories: Third Party Logistics (3PL).

Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales, Lead Management.

Compare specifications

Compare features

Bold360: 0 Features

We are working to collect the list of features

Pure Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Bold360
ITQlick rating
4.3/5
Score
69/100
Pricing
6/10
License pricing
$599 per user/year
Functionality
3
Compare
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.