Pure Chat Review - why 4.6 stars?

Pure Chat Review
ITQlick Score: 90/100
ITQlick Rating:
Pricing: 2.8/10 - low cost
Category: Chat -> Pure Chat review
Ranking:Ranked 2 out of 45 Chat systems
Company: Pure Chat, Inc.
Pricing: starts at $39 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Pure Chat pricing, Pure Chat alternatives
Shlomi LaviShlomi Lavi / updated: Mar 21, 2022

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What is Pure Chat?

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software was designed and launched by Pure Chat Inc headquartered in Arizona, United States.

Who is it best for?

The software is a most viable solution for small and medium sized businesses. It can be used in a variety of major industries and domains including marketing and advertisement, retail and wholesale, healthcare and hospitality, and others. Some notable clients of the software include ETI Limos & Charter, JSI Signs, Camping Survival, and others.

Main features and functionalities

The software offers various useful customization options for chat box colors, images, text, profile images, and animations. Scheduled can be created once after which the availability is shown automatically every time the agent logs in on web or mobile. The dashboard offers analytics about visitors, referral sources, locations, and other details.

Pure Chat allows chatting with multiple people at a time and facilitates in capturing more leads. Other important capabilities include chat transcript, social media integration, knowledge base, and others.

What is the actual cost?

The Growth plan of Pure Chat starts at $39 per month. The Pro plan starts at $79 per month. In the Pro plan, the price starts at $8 per month for every additional user.

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Pure Chat. You can also find here pricing information from Pure Chat's website.

How it stacks up?

Access a head to head analysis of Pure Chat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Pure Chat is ranked 2 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Pure Chat is 4.6 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Pure Chat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Pure Chat on your mobile/smart phone.

What should we ask during a demo session?

Differences between Pure Chat and alternatives?

The most popular alternatives to Pure Chat in 2024: Olark, Chatra, WhosOn, BirdEye, Visitlead. Access the complete competitors analysis here - Pure Chat VS Chat Software alternatives.

List of categories

Customer Success
Chat
Scheduling
Sales
Lead Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.